The account director will hold overall responsibility for the account management team ensuring all company accounts are managed effectively.
Duties of the Account Director
-Managing a team of account managers and overseeing their day to day management.
-Creating an account strategy to drive sales across the business.
-Producing proposals and presentations for customers to land new accounts.
-Developing a comprehensive training plan for the account management team.
-Proactively identifying customer needs and business opportunities.
-Working closely with other business units to expand cross selling opportunities.
-Liaising with other members of the business on existing accounts.
-Building relationships with key personnel within customer accounts.
-Monitoring client satisfaction post sale and ensuring a high level of customer service internally.
-Setting and monitoring KPIâ??s for the account management team.
-Meeting with senior management for business planning.
-Generating ideas for new revenue generation within large customers.
Background of the Account Director
-Previous experience working in a senior sales or account management role.
-Proven track record of growing business with large customer accounts.
-Strong management skills and a natural leader and motivator of people.
-Industry experience from a company within the same market.