Senior Account Manager (Business & Compliance)Welcome to MegaXcess IT Solutions Inc., where we are on a mission to revolutionize the online gambling industry, one nation at a time. Our core mission revolves around bringing about transformational change by conducting the most comprehensive audits of the IT and Financial Systems of online gambling platforms in the Philippines.At the core of our mission lies action, not mere promises. As a trusted third-party Audit Firm and Cash Delivery service partner of PAGCOR for its online gaming operators and licensees, our mission is unwaveringly clear: to foster a transparent and responsible online gambling landscape in the Philippines, ensuring a safer, fairer, and more accountable industry, benefiting society at large and all stakeholders involved.These noble and ambitious goals inspire every member of our team. We invite you to join us and be part of an exceptional journey where you will have the opportunity to achieve great things, shape the future, and exchange ideas with some of the brightest minds in the industry.The OpportunityThe Senior Account Manager will act as an account manager and communication pivot between MegaXcess, 3rd party companies and government licensing body. To track, manage and maintain information and documentation regarding ongoing projects and workloads. To ensure internal and 3rd p(arty compliance to company polices and processes. To build and manage positive relationships with internal and external stakeholders.Duties & Responsibilities:Be the bridge: Act as the primary point of contact for assigned B2B accounts, managing all incoming and outgoing information flowRelationship builder: Get to know your 3rd party accounts, understand their structure, priorities, and concernsExpectations manager: set clear timelines, guidelines and processes with internal teams and 3rd partiesMeeting maestro: Schedule, coordinate and facilitate meetings, ensuring all relevant parties are informed and prepared, full agendas are covered and next steps clearInformation architect: Maintain accurate and up-to-date records, keeping track of key details, interactions, decisions, policies and processesCompliance champion: Oversee 3rd party and internal documents, discussions and workloads ensuring adherence to company policies and legal regulationsCoordination chief: Provides assistance during preparation of integration, project issue, revenue and any other relevant reports and coordinates with the concerned 3rd partiesPoint of escalation: be the first point of escalation for issues with 3rd parties ensuring all relevant information is gathered and coordinated with internal teams and management and government licensing body. To facilitate smooth problem solving process with strong admin, regular follow up and tactful communicationCoordinates, schedules, attends and fulfils the compliance sections of the onsite Post Audit ActivitiesSupports the executive directives cascaded by managementOther tasks as deemed relevant by managementQualifications and Experience:At least four (4) years work experience in a similar rolePreferably a 4-year course graduate of Business Administration, Business Management, AB Communications, or any related coursesStrong interpersonal skills, with the ability to build strong relationships with clients and colleaguesThe ability to work independently and as part of a teamStrong organizational and time management skillsExperience working with online gambling companies not necessary, but highly advantageousExperience working with PAGCOR not necessary, but highly advantageousProficiency in Microsoft office applicationThe Perks That Await: Our Comprehensive Benefits PackageOur dedicated team members at MegaXcess are entitled to a comprehensive suite of benefits that, depending on eligibility criteria and location, encompass:HMO Benefit from Day One: Your health and well-being are our priority, with immediate access to an HMO plan.Life Insurance Coverage: We've got you covered, ensuring peace of mind for you and your loved ones.Competitive Salary & Reward Schemes: Your hard work is rewarded fairly and competitively.Compassionate and Supportive Work Family: Join a team that values camaraderie and ensures a joyful work environment.Plus, we offer:Leave Credits: Enjoy well-deserved time off for rest and rejuvenation.Paid Volunteer Leave and Donation Matching: Give back to the community, and we'll match your generosity.Well-being Support: Access a variety of benefits to nurture your physical, mental, and financial health.Learning and Development Opportunities: Expand your horizons with our extensive range of learning and growth initiatives.At MegaXcess IT Solutions Inc., we are committed to supporting and rewarding our team, ensuring a holistic and fulfilling work experience. Your well-being is our priority, and we're excited to have you as part of our amazing team.****Candidates who meet the necessary qualifications will be prioritized Your application will include the following questions: What's your expected monthly basic salary? How many years' experience do you have as a compliance officer? How much notice are you required to give your current employer? Report this job advert Don't provide your bank or credit card details when applying for jobs. #J-18808-Ljbffr
