Account Manager Russia - Tripadvisor Restaurant Solutions

Account Manager Russia - Tripadvisor Restaurant Solutions
Empresa:

Thefork



Área:

Otros

Account Manager Russia - Tripadvisor Restaurant Solutions

Detalles de la oferta

Tripadvisor, the world’s largest travel platform*, helps nearly 460 million travelers each month** make every trip their best trip. Travelers across the globe use the Tripadvisor site and app to browse more than 830 million reviews and opinions of 8.6 million accommodations, restaurants, experiences, airlines and cruises. Whether planning or on a trip, travelers turn to Tripadvisor to compare low prices on hotels, flights and cruises, book popular tours and attractions, as well as reserve tables at great restaurants. Tripadvisor, the ultimate travel companion, is available in 49 markets and 28 languages.
Tripadvisor is growing fast! And as a result of that, we are constantly looking for top professionals to join our multinational sales team in Barcelona.
What you will do:
Manage a Portfolio of restaurants
On-board new restaurants by activating or helping to activate some product features that have been purchased
Organize calls and email communication with our customers in a programmatic coverage-based approach to support them to adopt and implement our solutions.
Develop and maintain relationships with existing TA customers by providing guidance and assistance and providing necessary education to promote the value and benefits of our Solutions to enable business success.
Generate incremental revenue by systematic upselling Tripadvisor subscriptions, Identify cross-sell opportunities for Tripadvisor and TheFork solutions and win back customers through our re-subscription activity
Modify customer engagement skills accordingly to overcome objections and retain customers; identify solutions to issues and concerns.
Distribute promotional materials to existing customers
Triage appropriate queries to Customer Services
Support customers through any credit card fails during contracts
Work together with rest of sales teams in the pursuit of excellent results and flawless execution
Who you are:
Native Russian and good level of English
1 years sales / account management experience in telesales or customer support experience in B2B online environment and / or leisure-hospitality-restaurant industry.
Result-driven, acting like an owner on the revenue growth per territory
Excellent prospection and sales skills, a business development experience is a plus
Ability to work independently to meet an individual sales quota
Strong organizational skills
Ability to manage multiple priorities and tasks
Excellent negotiation, customer service, nurturing, educating and communications skills
Experienced at building effective customer relationships through positive communication, honesty and trust
Not intimidated by technical interaction, co-browsing with customer on-line
Excellent written and oral communication in the relevant language/s of the country/ies covered
Ability to work in a fast-paced, high-performance environment with a hands-on approach and demonstrated ability to multi-task and think creatively
Exhibits integrity through fair and ethical behavior towards other and a demonstrated sense of corporate responsibility and commitment
Problem-solving skills
What we offer:
Permanent contract
Competitive fixed salary
Ticket Restaurant
International working environment
Compensation for practicing sports in any gym in Barcelona
Interesting discount in private health insurance
Dining and leisure area + terrace
Coffee point on each floor with coffee and tea for free
Well-being activities and benefits (massages, fresh fruit, free snacks, team building events, etc.)
Looking for more info on what it feels like to work in Tripadvisor and TheFork? Click HERE!
And for sure do not hesitate to visit our Welcome to the Jungle page!
We´re looking forward hearing from you!
#LI-AK1


Fuente: Neuvoo3_Ppc


Área:

  • Otros / Otros

Requisitos