Agente De Rampa

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Reports to: Station Manager
Location : Barcelona airport
Type of contract: Long Term contract
Schedule: From monday to sunday or rotating shifts on weekends and public holidays Salary: 20.000-23.000€
Main Responsibilities: Operational Functions:
Communicate operationally with AENA (airport authorities).Manage slots and airport permits.Handle invoicing for services provided.Coordinate external services such as refueling, cleaning, latrine services, water, and toilet service arrangements, and pushback services.Apply Operational Safety processes on the ramp.Office Duties:
Communicate with various stakeholders (airlines, agencies, brokers, crews, passengers).Process catering and laundry requests.Manage and book hotel/accommodation and VIP transportation services.Loading and Unloading:
Manage loading and unloading of baggage.Custody and transportation of luggage during boarding and disembarkation.VIP Support:
Conduct Passengers Meet & Greet.Provide assistance in VIP lounges for passengers and CREW.Handle passenger and crew accommodation.Qualifications and Experience: Fluent in English (written and spoken); other languages (French, German) are a plus.Possess a driving license.Proven experience in the airport environment is a plus.Customer-oriented approach.Self-motivated, disciplined, with a flexible attitude to working hours.Proactive and analytical approach.Experience in a multi-faceted, international organization.Excellent communication, interpersonal, and organizational skills.Ability to balance priorities and meet targets within a demanding workload.Hands-on mentality.
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