Description The Associate Director, Guidance Centers West Region is responsible for leading strategy and operations for all full service Guidance Centers in Texas, Nevada and Arizona. In addition, this role supports Guidance Center Lites and Pop Up Guidance Centers in all western states. Responsibilities The Associate Director, Guidance Centers acts as a liaison between the corporate team and the markets to bring national strategy to life via local strategic planning and execution. Responsibilities include: Engaging with market leadership to develop local strategies and plans Cultivate relationships and represent Guidance Centers with MarketPOINT Regional VPs and Directors, Medicare Market Presidents, Market Medical Officers, Provider Relations Leaders, STARs / Quality Leaders, Bold Moves Markets Boards Develop market-level plans Develop regular cadence to ensure alignment with market needs Assuming accountability for and tracking progress against market-level goals (Leading Indicator Metrics: Visits, Sales Leads, Guidance Center Health Program Attendance, Satisfaction / NPS(t); Outcome Metrics: Sales, Retention, Engagement in Humana Health Programs) Work with local teams to drive and track progress against plan and metrics Collaborating with Bold Goal team / Board of Directors to “sell” community partnerships that maximize use of Guidance Center and its assets in the market to achieve goals Facilitate use of Guidance Center assets outside the actual Guidance Center space to expand impact Ensuring Brand and Consumer Experience optimally executed on in Centers in region Empowering and guiding Local Guidance Center leadership; developing talent within Centers; driving on-the-ground engagement Required Qualifications Bachelor's Degree 6+ years of regional/district management 2+ years of team building/hiring 2+ years of sales training/coaching Experience with partnerships/community outreach/brand development Track record of building successful teams/territories Experience using analytics to drive strategy Associate must reside in either San Antonio, Texas or Las Vegas, Nevada Must have the ability to travel to all western markets; travel up to 75% Preferred Qualifications MBA Experience managing remote sales teams Scheduled Weekly Hours 40