Description: The Company. For one of our clients, an international Shared Service Centre based in Barcelona, we are currently recruiting for Cash Collector with a native level of German and an excellent level of English.
This role you would be a member of the Continental Europe Order to Cash (O2C) department and being a part of the Cash Collection Team for Northern Europe.
– Manage collection activities for the assigned country, business, region or office customer portfolio– Perform follow up actions by email or phone calls (inbound / outbound)– Responsible for achieving collection targets and reducing outstanding debt helped by the newly implemented collection tool– Liaise with the Billing Team to ensure a coordinated and effective order to cash cycle– Coordinate with the Cash Allocation Team to guarantee accurate customer payment matching– Disputes management directly or in relation with consultants and back-office departments (Invoicing, Client Risk and Temp Billing)– Recovery Actions according to the assessment of the client risk and credit limits fixed by the company Requirements: – You have a native level of German and an excellent level of English (any additional language would be a plus)– You have min. 1,5 years of experience in Cash Collection– You have a strong customer focus– You are dynamic, organized with a methodical approach– You have been working with Microsoft Suite and SharePoint– You have good negotiation and communication skills (spoken and written)– You have the ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes)– You pay attention to details and you are a team player– You have the ability to work under pressure to attain company objectives and Cash Collection KPIs Offer: – Salary based on the level of experience– Career opportunities– International and multicultural environment– A company with a worldwide reputation– Start date: ASAP