Credit Controller

Credit Controller
Empresa:

Jobleads



Área:

Otros

Credit Controller

Detalles de la oferta

We are creatives, UX designers, programmers, sales gurus, and data junkies. We are craft beer enthusiasts, marathon runners, linguists, calligraphers, foodies, and salsa dancers. We are a global team of seasoned sailors, yachtsmen, and landlubbers alike with a shared passion and commitment to getting the world on the water. Our drive, innovation, and entrepreneurial spirit offer endless opportunities for employees to enhance their skills, develop their career and tap into their true potential. WHY BOATS GROUP? Boats Group is the fastest-growing digital business in the recreational boating space. We operate the world’s largest and most popular marketplaces for boats and yachts: Boat Trader, YachtWorld, boats.com and CosasDeBarcos. Even as the #1 destination for more than 65 million boat shoppers every year, we are always innovating. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying and selling boats easy. Our passion and unyielding dedication to getting people on the water influence our culture in ways you won’t find at other companies. We’re the best at what we do because we’re working in an industry we love. When you walk through our doors, you’ll find smart, dedicated people who consider one another family. We work hard. We move fast. We push each other to be the best. And we spend each day surrounded by 500,000 boats from across the globe. If you want to work in an inclusive, fast-paced environment where we encourage employees to collaborate, leverage their talents and actively shape the future of the company, then you will enjoy working here! “It is refreshing to work in a dynamic environment where a small team of people can have such a large impact on an industry.” “No day is exactly the same here at Boats Group. Every day I encounter new challenges and the opportunity to learn and improve.” “The people at Boats Group are smart and hard working. My co-workers have become lifelong friends and mentors.” “At Boats Group, we use our technology to shape the future success of our customers. When I am able to impact the success of a listing, it means that I helped someone find their dream boat and assisted a customer with closing a sale.” “I’ve been with Boats Group for over 12 years and have enjoyed coming to work every day. I’m excited to see the company evolve and grow under our new ownership.” JOIN US! We are looking for big thinkers, risk takers, and industry disrupters. We believe in integrating diverse talents as every crew member of the Boats Group brings a unique expertise to our expanding team. If you are committed to innovation and a desire to provide exceptional customer support, then we want to hear from you! Boats Group is the Internet partner of choice for the recreational marine industry and operates the five market leading web portals –Boat Trader, YachtWorld, boats.com, Cosas De Barcos, and YachtCloser. Boats Group is a leading marketing services and publishing company that provides businesses...read more The Credit Controller reports to the Finance Manager and will be primarily responsible for managing customer collections for the International sales ledgers. This role requires communication with customers and internal teams across other departments while working directly with the finance team. Following recent expansion in France, the role will mostly be focused on chasing debt in this region and as a result, the individual will need to be fluent in French. This individual will also need to be highly driven and prioritize responsibilities using sound judgment to effectively handle and respond to situations with minimal supervision. Candidates must have a 'can do' attitude and be comfortable working in a multi-faceted, fast-changing environment. What You’ll Do Process customer payments by Direct Debit (SEPA), monitor bounces/refunds and update internal collection reports Process credit card payments as needed and update customer payment card details on EPX as necessary. Follow up declined credit card payments with customers where applicable Reach out to customers via phone calls or emails regarding past due accounts in accordance with the aged debt collection policy Take responsibility for monitoring the resolution of customer disputes, ensuring customer concerns are acted upon timely and correctly Communicate with customers and internal teams for inquiries including but not limited to payment information, invoice questions and account balances Contribute to monthly ageing reports for review by the Finance Manager and Sales/Account Management teams Review unapplied cash on customer accounts for refunds and/or apply to open invoices with communication to the customer Work closely with the French Territory Sales and Account Management team for reviewing past due accounts as well as scheduling regular meetings to review overdue accounts Compile and submit overdue account details to the collection agency in accordance with the aged debt policy, and continue to monitor collection progress. Review collection fees payable to ensure they have appropriately charged Monitor and respond to legal documents for customer Bankruptcy declaration Process account write-offs as needed in conjunction with collection accounts ensuring all journals posted in NetSuite are accurate Provide office administration support to the Finance Manager Perform other job-related functions as required What You Should Have Excellent written and spoken English and French language skills A good level of written and spoken Spanish is desirable Experience reviewing and advising on past due accounts for payment options and debt recovery. Organised and efficient with high standards of accuracy and attention to detail Excellent written and verbal communication (both internally and externally) High level of professionalism A good level of knowledge of Excel desirable


Fuente: Allthetopbananas_Ppc


Área:

  • Otros / Otros

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