A growing, leading business are seeking a Credit Controller with ambition and drive to join a busy finance department. This would suit someone with predominantly Credit Control expeirnece, works well under pressure and is a problem solver. Key responsibilities of the Credit Controller include: - Processing new account applications, asessing creditworthiness with tools such as Experian and setting of credit limits and payment terms. - Build and maintain strong relationships with customers to collect overdue payments, manage their payment options and providing appropriate solutions to their account queries. - Review credit limits in line with changing risk and/or payment history and releasing, where relevant, customer orders and accounts on holds. - Reconciling customer accounts by regularly allocating payments to reduce unallocated cash. - Maintaining up to date account notes and recording communications with customers. - Understand, analyse and report on the overall risk of their ledger. - Working to achieve departmental and individual targets and KPI's to improve performance. - Measuring performance against KPIs. - Using problem solving techniques to pro-actively identify improvements to the way we operate. - Collaborating effectively with the internal teams and field based colleagues to maintain customer accounts and resolving outstanding queries. - Respond promptly to allocated tasks in the CRM queue to maintain a good level of service to the internal customers. As a successful Credit Controller, you should: - Be flexible when required. - Have strong communication skills. - Have Credit Control experience. - Have a strong phone manner. - Have an outgoing personality. - Be a problem solver. - Enjoy challenges.