Customer Experience Specialist

Customer Experience Specialist
Empresa:

Zurich



Área:

Otros

Customer Experience Specialist

Detalles de la oferta

OurOpportunity

Doppo by Zurich is an Insurtech Start-up project where we are creating an outstanding, pure digital and user-centric Auto insurance product. We're looking for someone who wants to join a real technological challenge in Barcelona and wants to have a significant impact creating new products an innovative business models.

Your role will be:
Inform the Client about product features: coverages, advantages
Case management in Salesforce.
Support the Client in the management of their policies, cards
Manage complaints, claims and suggestions: giving solutions or routing the topic to the right person for resolution
Inform the Customers about the process that has been carried out to resolve their doubt or complaint.
Coordination and contact with other areas, service providers
Know their processes, requirements and Customer journeys and to guide the Client.
Make suggestions if necessary.

Profile:
3-5 years of experience in customer service, preferably in another insurance company, agency or broker.
Experience on insurance products (Specially car insurance) desired.
Experience in cross / upselling
Spanish Native with high level of English


Fuente: Neuvoo3_Ppc


Área:

Requisitos

Teleoperador seguros (h/m)

Desdes Eurofirms ETT estamos buscando teleoperadores (h/m) para importante call center de Torremolinos para realizar las siguientes funciones: Emisión de...


Desde Eurofirms Málaga - Málaga

Publicado hace un mes

Mozo almacén (h/m)

Para importante empresa ubicada en Torredembarra, buscamos mozo de almacén (H/M) Las tareas a realizar serán las siguientes: preparación de pedidos y picking...


Desde Eurofirms Tarragona - Tarragona

Publicado hace un mes

Mozo de almacén (h/m)

Para importante empresa de Vila-Rodona es necesario incorporar mozos de almacén (H/M) para realizar preparación de pedidos.


Desde Eurofirms Reus - Tarragona

Publicado hace un mes

Enfermera para centro de día

Se precisa enfermera para Centro de Día Albors. Es un centro de Día de la Tercera Edad ubicado en Valencia. Jornada 20h/ semana.


Desde Fundación Cv Fortuny I Albors - Valencia

Publicado hace un mes