Customer Service Executive (Danish) - Apply Now For 2018! - Barcelona

Customer Service Executive (Danish) - Apply Now For 2018! - Barcelona




Customer Service Executive (Danish) - Apply Now For 2018! - Barcelona

Detalles de la oferta

Job type Fulltime job
Location Barcelona, Spain
Department Customer Service
Languages English
Starting in As soon as possible

We are looking for some new adventure-rescuers to join our growing Customer Service team! Are you excited by the chance to use your skills to solve problems and make an impact in your day-to-day work? Can you use your sharp social skills to give our customers a friendly, personal and positive experience every time? If so, you could be the hero we’re looking for!
Wait, this bit isextraimportant:
Due to the high demand of our Customer Service roles, we have decided to open the application process early for when we begin hiring in 2018. So if you’re ready to have a head start in your journey to being our newest colleague, keep reading below.
The shift that we will be able to offer you is the Late shift with starting hours between 15.00-15.30 and finishing hours between 23.00-23.30.
Who we are:
We are the planet’s #1 accommodation site. Our diverse team, 15,000 strong, is united by a single mission: to empower people to experience the world. Whether in our Amsterdam HQ or at one of our 204 offices worldwide, we work hard to help make more than a million travel dreams come true every single day.
Within our Customer Service department we have over 8000 people, speaking 42 languages, in 13 countries worldwide - all working passionately to make sure our customers have the best travel experiences possible, 24 hours a day, 7 days a week.
The ultimate Customer Service checklist…
Fluency in English and Danish
An affinity for offering excellent customer service
Ability to adapt and work well under pressure in a fast-paced environment
Ability to take ownership and solve problems
Positive and resilient attitude
Great teamwork skills
Daily Responsibilities:
Liaising between accommodations and customers to resolve issues via phone and email
Supporting your colleagues with peer learning, and being open to feedback from others
Positively participating in company events, and in weekly team meetings
Being open to new projects and tests that we may need your help with
Promoting the culture within your colleagues
How we support you:
We offer what we call the ‘Booking Deal’ which gives you many benefits when joining our team.
Gross salary of EUR 1,460 € based on full time working hours (14 payments scheme)
Language bonus (12 payments scheme)
Guaranteed salary increase after the first 6 months and after a full year
Quarterly Bonus Plan: 6% of your salary based on set targets
Catered lunch
Fully paid training
Work schedule 4 to 6 weeks in advance
International working environment
Convenient office location in Barcelona
24 holidays per year on full time basis
So are you ready?
If you like what you see then click the link below to apply! The next page will begin a competency test which is Step 1 of the recruitment process. This should take no longer than 45 minutes to complete.
The hiring company Booking Customer Service Center (Spain) SL is one of BV’s and/or BookingSuite BV’s support companies in Spain. Booking Customer Service Center (Spain) SL is looking for a Customer Service Executive (Danish) - Apply now for 2018!. BV is the company behind™, the market leading online accommodation reservation service in the world. BookingSuite BV is the company which operates’s™ newly established Accommodation Marketing Services division. All references to “" refer to BV.Requirements

See description

Ciudad: barcelona

Fuente: Neuvoo_Dinamico_Ppc


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