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Customer Service Supervisor Uk/Scandinavia.

Customer Service Supervisor Uk/Scandinavia.
Empresa:

Donaldson Company, Inc.


Detalles de la oferta

Customer Service Supervisor UK/Scandinavia

Donaldson is committed to solving the world? s most complex filtration challenges.
Employing innovation and breakthrough solutions, we are advancing filtration for a cleaner world.
We look for the best people to help us succeed, offering opportunities to learn, effect change, and make meaningful contributions at work and in our communities.
This is a place where you can make a world of difference.
?

Key responsibilities will be:
- To assist and work closely with the Regional manager to monitor and support the transition and change management processes on people/process/technology activities
- To participate in the recruitment, hiring and on-boarding of the new employees
- To manage the day-to-day operations of the customer service team (10 - 15 people), providing supervision and technical assistance to achieve departmental and organisational goals
- KPI's for departmental performance - measure and improve
- To plan, organize, and implement all necessary trainings, documentations, and communication channels to ensure all staff members understand the business
- To coordinate staff vacations and backups, to ensure the appropriate coverage of incoming order activities
- To perform annual reviews, appraisals and performance management reviews for the customer service staff
- To ensure a safe working environment, the highest level of productivity according to all the controls and compliancy regulation of the company

Your profile:
- Bachelor's degree - with administrative and/or commercial orientation preferably
- At least 5 years' experience in team management (coaching), people development and leadership
- Excellent knowledge of MS Office (Excel and PowerPoint), Oracle R12, BI and Outlook
- Complex problem-solving skills and decision-making methodology
- Strong customer service and business acumen
- Native or near native English is a must and any Scandinavian language is an asset

Come make a World of Difference!

Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States.
Hiring decisions for such positions are required by law to be made in compliance with these regulations.
Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

Posted 13 Days Ago

Full time

JR-5198

About Us

Donaldson Company helps solve some of the world's most complex filtration and contamination control challenges, and is one of the largest global providers of unique filtration technologies and high-quality filters and parts.

Our filtration technologies and products are used every day, in a variety of industries and environments, including aerospace, agriculture, construction, food and beverage, manufacturing, mining, power generation, transportation and many more.
Key to our success, our 14,000 employees support customers at sales, manufacturing and distribution centers from over 140 locations on six continents.
The filtration market continues to grow.
Customers'? needs for filtration solutions continue to evolve.
And the opportunities for our products and our people continue to expand.
DISPONIBILIDAD PARA VIAJAR:
No

DISPONIBILIDAD PARA CAMBIO DE RESIDENCIA:
No


Fuente: Whatjobs

Requisitos

Customer Service Supervisor Uk/Scandinavia.
Empresa:

Donaldson Company, Inc.


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