Customer Success Manager-Intership

Detalles de la oferta

Customer Success Manager Internship - MadridAs an intern in the Customer Success department, you will join the international team composed of the regional director, sales executives for the Spanish and Italian markets, and a CSM.Responsibilities:Provide technical and functional support to customers in the completion of their surveys.Manage a portfolio of freemium clients (companies or schools).Integrate clients in the back-office and configure their surveys.Close surveys and accreditation.Participate and take responsibility in transversal projects aimed at improving the customer experience in the use of the platform.Qualifications:Currently pursuing a master's degree at a business school or university, you are looking for a 6-month internship at the end of your studies.
You have previous experience in customer service and/or portfolio management; experience in a SaaS environment is a plus.
You have a genuine interest in HR and CSR issues.
You demonstrate thoroughness in project management, pedagogical skills, and an excellent sense of interpersonal relationships.
You have a good level of Spanish or Italian, enabling you to support our international clients in the success of their surveys; knowledge of English is an asset.What We Offer:You enjoy working in a team.
By joining our team, we guarantee you:The opportunity to contribute to a project with impact, improving the working relationship for all.A development of skills in a variety of subjects in a challenging environment and in a growing company.The possibility to work from home a few days a week.Thursday afterworks.Team breakfast on Tuesdays.ChooseMyCompany is a positive impact company whose purpose is to improve the working relationship.
We believe in the richness of diversity and the way others think.
We act in an inclusive manner towards everyone, respecting differences, minorities, and disability situations.
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Salario Nominal: A convenir

Fuente: Whatjobs_Ppc

Requisitos

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