Overview & Responsibilities : - Creates an environment of trust, open communication, creative thinking, and teamwork - Motivates and engages Team Members inspire mission and build advocacy by making sure Team Members understand how their work supports our business strategy - Understands key Team Member engagement drivers, and actively works to connect with team members on an individual and professional level - Sets clear expectations and ensures that Team Members are held accountable for performance standards - Provides daily coaching and performance feedback - Works closely with Location Leaders on coaching and performance issues related to staff working in and supporting activities - Trains and mentors new team members, ensuring that they have the necessary knowledge and technical skills to do their roles effectively - Recognizes and celebrate individual and team accomplishments / exceptional performance - Provides leadership, direction, and performance coaching to funeral directors and funeral services staff - Performs embalming, cosmetizing, and dressing as needed - Services assignments for funeral directors and funeral services staff (based on location schedule) - Works with Location Leader to facilitate scheduling of rotational funeral director and embalmers to assist in the prep room - Manages cremation staff and signs off on cremations - Manages administrative processes and workflow - Adheres to and stays up to date on OSHA and regulatory and compliance procedures - Manages budget weekly, working closely with the location manager, accounting, and senior leadership - Submits projects / Capex for budgeting - Holds Team Members accountable for inventory and cost controls - Manages and monitors labor costs - Identifies and facilitates cluster efficiencies Requirement & Qualifications : - Minimum of five years of experience in a leadership role - Able to communicate effectively with internal as well as external customers, community leaders, clergy, and grieving client families - High attention to detail and accuracy, with excellent follow-up skills - Strong verbal and written communication skills - Detail-oriented with a positive attitude and a team player - Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) - Valid state-issued driver's license with a clear driving record Team Member Benefits Include : - Entry-level and experienced professionals; students, and veterans we offer complete career paths regardless of your career and life stage - Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve - Competitive salaries and performance incentives - Team member referral program - Medical, dental, prescription, and vision insurance - Vacation, sick, and holiday pay - 401k with company match - Company-paid life insurance, long-term disability, and short-term disability HP2023 Hace 3 horas Escribe tu dirección de correo electrónico, te permitirá de estar al tanto de los últimos empleos por: [d559] | market leader Escribe tu dirección de correo electrónico, te permitirá de estar al tanto de los últimos empleos por: [d559] | market leader #J-18808-Ljbffr
