Dutch Technical Customer Care (M/F)

Dutch Technical Customer Care (M/F)

Sellbytel Group Nuremberg



Dutch Technical Customer Care (M/F)

Detalles de la oferta

What you would do
First Level technical support of the following products: printer, scanner, digital camera, data- and video-projectors among others, for consumers and business customers
Presales support and provide accurate information about the products
Reseller support
Up-selling of consumables, extended warranties and accessories, both from converting inbound calls into a sale and through follow-up calls of a selected customer base
What we are offering
Full-time (39hrs/week) and Obra y Servicio contract
Schedule: Monday – Friday 09.00h – 18.00h
Real possibility to grow within the company
International working environment
What we are looking for
Dutch native speaker with fluent English
Profound knowledge of Windows OS and other operating systems
Good knowledge of applications such as MS Office, image editing tools and/or other relevant applicants
Profund knowledge of hardware components
Very good understanding of technical issues
Experience in hardware support, preferentially by phone or E-mail
Preferentially strong technical background or technical formation
Experience in troubleshooting guidelines
Strong sales focus
The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation

Fuente: Neuvoo_Ppc


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