French Fashion Advisors Weekends (M/F) - Barcelona

French Fashion Advisors Weekends (M/F) - Barcelona
Empresa:

Sellbytel Group Nuremberg



Área:

Otros

French Fashion Advisors Weekends (M/F) - Barcelona

Detalles de la oferta

Main tasks
Attend incoming calls, chats and reply emails from customers
Solve any kind of customer's doubt or complain regarding the project
Log call details onto call management systems and provide response and resolution within SLA
Maintain service and product knowledge and expertise associated with applications specific to individual customers
Escalate potential service issues initially with Mentor
To follow all the processes and procedures of the project
Provide cover for other Agents in their absence, either within the same team or across teams
Ensure contractual SLA is maintained
We offer
Part.time (16h/week) and Obra y Servicio contract
Schedule: Saturday and Sunday, from 9.00 to 18.00
Opportunity to join an international team
Requirements
French native speaker with fluent English or Spanish
Goal and customer service oriented
Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration
Good disposition to work in a customer service environment
Personal abilities
Excellent writing and communication skills
Ability to work in a team
Ability to work on own initiative
Ability to adapt to different situations and needs
Problem solving and quality oriented
The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation


Fuente: Neuvoo_Ppc


Área:

  • Otros / Otros

Requisitos


Conocimientos:

  • Internet
  • Internet

Ofertas Relacionadas

Sales associate

INTRODUCTION 13; Founded in 1856, Burberry today remains quintessentially British, with outerwear at its core. Digital luxury positioning and intensive focus on...


Madrid

Publicado hace un mes

Field service technician - valencia

Role Summary: To further consolidate and strengthen our GE Renewables Energy Wind turbine service and maintenance teams in Spain Valencia province, we are...


Desde Ge Digital - Valencia

Publicado hace un mes

Responsable técnica de mantenimiento de aparatos elevadores - agencia de colocación móstoles desarrollo - madrid, madrid provincia

Empresa multinacional dedicada a la fabricación, instalación y mantenimiento de aparatos elevadores. Será responsable de la ejecución del Mantenimiento de los...


Desde Agencia De Colocación Móstoles Desarrollo - Madrid

Publicado hace un mes

Ayudante de recepción - hotel en san bartolomé de tirajana - san bartolomé de tirajana, las palmas provincia

Requisitos:- Puesto de ayudante recepción. -Titulación de Turismo-Administración o Ciclo Formativo de Recepción. - Idiomas altos alemán e inglés. -...


Desde Hotel En San Bartolomé De Tirajana - Las Palmas

Publicado hace un mes