French Speaking Customer Experience Advisor - Barcelona Barcelona

French Speaking Customer Experience Advisor - Barcelona Barcelona
Empresa:

Confidencial


French Speaking Customer Experience Advisor - Barcelona Barcelona

Detalles de la oferta

Nombre del Puesto: French Speaking Customer Experience Advisor Requirements: We are currently looking for Customer Experience Advisors, eager to develop their career with the worldwide leader in omnichannel customer experience management. You will join a growing opportunity related to the online entertainment sector full of fun and joy! Requirements -Experience using Windows Operating Systems -Browsers knowledge -Familiarity with SaaS platforms -A positive and can-do attitude -Communicate effectively and professionally with others -Strong time management skills to ensure productivity -Value accountability across the board and take ownership of issues from start to finish. -High school diploma, plus one or more years of experience in customer service or technical support -Native level of French and fluent level of English -Be able to multi-task and have strong interpersonal skills. -Demonstrates clear and concise communication. Responsibilities: Responsibilities: -Assist customers through phone and/or chat about account management, billing issues, content and application navigation. -Provide account and application support to our clients, specifically with regards to software functionality and troubleshooting of system configurations and network settings. -Give accurate and real-time responses to client inquiries Benefits: Benefits: -Full-time position -39 hours a week -Working hours: Monday -Sunday from 8am to 12pm (rotating shifts) -Relocation Package -Long-term contract -After work activities with colleagues from all around the world. -Individual career paths and opportunities to grow within the project. -Modern offices with amazing views located close to the beach. -Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team. -You will have the opportunity to be part of a multinational company, with presence in more than 80 countries Salario: A convenir Cantidad de vacantes: 1 Requerimientos: Experiencia Mínima: Sin experiencia Atención: lamentablemente existen algunas entidades fraudulentas que intentan engañar a los solicitantes de empleo. Ver más Selektium Team, Consultoría de RRHH, nace de la inquietud de proporcionar ase... Empresa experta en rescate, negociación y reestructuración de empresas en crisisPlanes de ... Empresa

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