Are you looking for new challenges ? Do you need a change?
This role would be suitable for those interested in new technologies and an international environment. If you speak native French and you have a high level of English level, you are the perfect fit !
We are looking for French Technical Support Advisors to work for A well known American corporation which provides hardware (smart phone and tablets)/ software product services.
As the Technical Support Advisor, you will be:
-Maintaining client relationships through product support over the phone
- Respond to incoming calls and email from end users
-Handling effectively all incoming incidents
-Gathering information from customers, troubleshoot technical issues
-French native speaker with fluent English
-Willingness to learn and apply new technologies
-Analytical skills with demonstrated problem solving ability desired
-Ability to operate in high pressure situations
-Good technical skills and knowledge preferable
-Excellent communication skills.
_The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation.
-Full-time (39hrs/week) and long-term Contract
-Salary: 16.452 Euros gross/year + up to 2.000 Euros gross/year in bonus.
-Rotating Shifts: Monday-Sunday between 12:00 and 00:00
-Location: Barcelona Center
-Relocation Package provided
-Possibility to grow within the company