Gq250 | Billing Specialist (Dutch Speaker) En Barcelona

Gq250 | Billing Specialist (Dutch Speaker) En Barcelona
Empresa:

Confidencial



Área:

Otros

Gq250 | Billing Specialist (Dutch Speaker) En Barcelona

Detalles de la oferta

Billing Specialist (Dutch speaker)(Job Number: 17007075)
Xerox Corporation is an $11 billion technology leader that innovates the way the world communicates, connects and works. Our expertise is more important than ever as customers of all sizes look to improve productivity, maximise profitability and increase satisfaction. We do this for small and mid-size businesses, large enterprises, governments, graphic communications providers, and for our partners who serve them.
We understand what's at the heart of work - and all of the forms it can take. We embrace the increasingly complex world of paper and digital. Office and mobile. Personal and social. Every day across the globe - in more than 160 countries - our technology,
software and people successfully navigate those intersections. We automate, personalise, package, analyse and secure information to keep our customers moving at an accelerated pace.
The Role
We have an exciting opportunity for a bilingual Dutch/English candidate to join our friendly Finance Service Centre in the outskirts of Barcelona as a Billing Specialist.
The successful candidate will be working within our International Financial Service Business Process Outsourcing competency center for one of our clients. The Billing Team's objective is to achieve the group's billing targets, following defined invoicing processes to correctly Invoice all outstanding charges at respective dates in such a way that both external and internal customers are 100% satisfied.
Specific Responsibilities:
Ensure an effective and reliable Billing process by following-up current Billing procedures on a daily basis to deliver Billing documents on time;
Daily validation & clearance of meter reading errors, contract errors, Partner Portal errors which are causing unbilled items.
CFM activity
Manual meter reading entry on behalf of customers/Partners
Identifying system issues and logging Solution Manager tickets to resolve
Ensure business targets on billing completeness, quality and timeliness are achieved.
Driving connectivity to ensure billing quality
Where problems cannot be personally resolved use judgment to forward issue's as appropriate and manage their timely resolution.
Following-up Billing KPI results and supporting any corrective actions;
Escalate, to the level, any unresolved billing issue's in a timely manner.
To ensure compliance with T&C;'s and Business Rules and absolute compliance with corporate guidelines encompassing in particular ethical and financial rules.
To ensure strict adherence to IC & Sarbox requirements
What we are looking for in you:
University Level education (desirable)
Min of 3 years' experience of Pan-European OTC Environment
SAP experience. SAP/BW would be a plus.
Order to Cash flow and VAT understanding experience.
Fluent in English and Dutch both written and verbal.
Demonstrate a customer focused orientation
Results / Target driven
Self-motivated and willing to learn new skills
Team Player
Adaptable to a changing environment & flexible with regard to working patterns
Excellent communication and negotiation skills
What we offer:
Competitive salary and bonus scheme
Generous relocation package
Friendly and flexible work environment
Flex salary programme
Life and accident insurance
Annual shop allowance
Free Spanish lessons
Primary Location ES-Cataluna-Barcelona
Travel No
Employee Status Regular

Ciudad: barcelona


Fuente: Jobomas


Área:

  • Otros / Otros

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