It Support Specialist Barcelona

It Support Specialist Barcelona
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It Support Specialist Barcelona

Detalles de la oferta

A leading national IT services company is currently recruiting for an IT Support Specialist to join their growing team. The IT Support Specialist role is market-based sales and development position. The primary responsibilities of the role include: - Managing recurring professional, managed and cloud service solutions. - Presenting strategic and complex IT projects and procurement opportunities to prospects and existing clients. These sales are consultative to our prospects and customers and collaborative internally. - Working closely with the local sales team and their customers to cross-sell services for the mutual benefit of each divison. - Developing territory through business development initiatives and networking activities such as mixers and tradeshows etc. Essential job functions are the following: - Apply an in-depth understanding of all services, programs, and sales methodologies to address complex and strategic ACC, project and procurement opportunities. - Work with regional engineering project resources, regional relationship management resources, sales and management resources to achieve and exceed quota. - Work with local offices to cross-sell IT Services to their client and prospect base. - Provide thorough and accurate insight into the financial results and forecasts of sales of strategic and complex ACC, project and procurement services. - With support from marketing and channel strategy resources, present special programs to prospects and clients. - Develop a deep understanding of how our services create value for customers. - Develop a thorough understanding of technology services and trends. - Key performance metrics include: - Sales Activities. - Managed Services Quota Attainment. - Project Services Quota Attainment. - Project Procurement Quota Attainment. - Client Rentention. Competencies (Knowledge, Skills and Abilities) need to be sucessful in the role as IT Support Specialist: - Sales/business development experience, with a record of meeting and exceeding quota. - High level of financial acumen, in order to have "business discussions with business people". - Strong communication, presentation and listening skills. - Ability to effectively deliver difficult messages while emphasizing postive, future-orientated prospectives. - Technical aptitude, with the ability to appropriately apply technical service base to individual customer needs. - Highly adaptable to changes in business direction, services, and a needs from a prospect, client and team perspective. - Possess the ability to influence vs. control others. - Successful track record of sales and relationship management with notable accomplishments. - Strong analytical and strategical thinking skills. - Ability to coordinate multiple sales activities. - Exceptional interpersonal, oral and written communication skills. - Exceptional planning, organisation and time-management skills; self-starter. - High level of professionalism and integrity; good judgement. - Good negotiating skills. - Superior work ethic and high energy level. - Ability to work with all levels of the organization. - Computer skills (including Excel, World, SalesForce contact management). Experience, Educational Requirements and Certifications: - 3-5 years experience in the Managed IT Services, or IT Services industry. - 4 year college-degree or equivalent, or relevant industry experience.


Fuente: Jobsora


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