Italian With English Technical Support Advisor (M/F)

Italian With English Technical Support Advisor (M/F)

Sellbytel Group Nuremberg



Italian With English Technical Support Advisor (M/F)

Detalles de la oferta


Support our software through email.
Maintain client relationships through product support and troubleshooting.
Respond to incoming email and from end users.
Manage effectively all incoming incidents in a customer service environment and through a ticketing tool.
Gather information from customers and advise on policies.
We offer

Full-time (39hrs/week) and long-term Contract
Rotating Shifts: Monday-Sunday from 9:00 to 18:00
Location: Barcelona Center

Fluent level of Italian with fluent English
Familiarity/aptitude with networks (Proxy Settings, Routers, Internet
Modems, Ethernet) with all current Operating Systems
Proficient PC skills
Team player
Quick learner
Excellent communication skills (ability to communicate technical issues in non technical terms over email)
Keen sense of technical curiosity
Preferred Qualifications

Six months or more experience in front-line technical customer service role
Associate's Degree preferred or equivalent job experience preferred
The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race and
sexual orientation

Fuente: Neuvoo_Ppc


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