Job Opportunities For German Speakers Barcelona

Job Opportunities For German Speakers Barcelona
Empresa:

Teleperformance



Área:

Otros

Job Opportunities For German Speakers Barcelona

Detalles de la oferta

Teleperformance is worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 3000. people working in over 265 dialects and languages, across 400 contact centers in 80 countries, operating across all business sectors and all continents on behalf of major international companies. At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment. We are looking for two kind of profiles: Sales, where you main responsibilities will be - Prospect potential new clients from a list of leads provided by your supervisor. - Inbound/Outbound calls to identify and get in touch with decision makers. - Perform needs assessment with business decision makers to identify potential and eligibility. - Book appointments with sales representatives who will close the deal. And Customer Service: - Provide frontline service to customers and route their calls to the appropriate department - Provide a friendly and efficient service in answering customer queries - Perform duties in a compliant manner in accordance with policies and procedures - Develop and maintain a working knowledge of our products - Assist customers through phone and/or chat. - Give accurate and real-time responses to client inquiries - Experience as a Customer Service Representative or Sales Agent, preferably in a similar industry - Browsers knowledge - A positive and can-do attitude - Communicate effectively and professionally with others - Excellent customer focus and the ability to work to tight deadlines - Value accountability across the board and take ownership of issues from start to finish. - High school diploma, plus one or more years of experience in customer service or technical support - Native level of German - Ability to speak and write English fluently - Be able to multi-task and have strong interpersonal skills. - Highly professional written and verbal communication skills - Full-time contract, 39 hours/week - Competitive Salary - Initial training - A permanent presence of coaches who will facilitate your personal and professional development - Employment with the world's largest provider of contact center services - Excellent work environment, great colleagues, social arrangements and personal development - International business casual environment - Long Term Contract - Competitive Benefits package!


Fuente: Jobsora


Área:

Requisitos

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