Operations Cloud Engineer

Operations Cloud Engineer
Empresa:

Zurich



Área:

Otros

Operations Cloud Engineer

Detalles de la oferta

Your role

The role is an operational role regarding all activities of: Azure Cloud Engineer. This means to ensure the stability of the application services, taking all needed actions for give solutions to all problems related that could raise, within the shortest time possible. This means as well, to coordinate all the communications with the different entities involved like Business, L2 teams, DXC... . Acts as a subject matter expert for support area.

The principal responsibility of the Azure Cloud Engineer within and International Operations Team will be the following:
Performing daily monitoring, verifying the integrity and availability of Azure infrastructure services
Triaging all support requests and performing preliminary investigation for all reported issues, by reviewing application and system logs
Alert verifications in alignment with SOPs
Facilitating scheduled and ad-hoc requests
Attempting to provide first-call resolution for all reported issues by researching documentation and knowledge base
Escalating to second-tier support per incident management process
Setting up bridge calls with the appropriate teams
Onboarding and helping with the transition of new projects into the Managed Services by configuring monitoring

Your Skills and Experience
As an Azure Cloud Engineer your skills and qualifications will ideally include:

Required Skills:
University Degree in Computer Science or equivalent.
Experience in DevOps and IaC, 3- 5 years.
IaC: ARM, Terraform.
Kubernetes: Knowledge of k8s and Docker containerization from the administration perspective.
Hands-on experience with Azure Services such as Subscriptions, RBAC, AKS, Azure SQL DB, Azure Web Apps, Azure Functions, Azure Logic Apps, Load Balancer, VM Scalesets, Azure Monitoring.
Understanding of CI/CD processes and tools with Azure DevOps
Linux, Bash, Powershell, Azure CLI, VS Code
Competent understanding of Networking (IP routing and firewalling)
Good communication skills (spoken and written English and Spanish)

Desired Skills:
Agile methodology
Confluence and Jira

Additional Information
Primary work location is Barcelona. You can apply by clicking on the button "Apply online".

Who we are

Looking for a challenging and inspiring work environment where you can make a difference? At Zurich millions of individuals and businesses place their trust in our products and services every day. Our 53,000 employees worldwide form the basis of our success, enabling, businesses and communities to face a world of risk with confidence. Imagine if you could help people do this all over the world. You'd give them confidence and reassurance by protecting what they love most. It's a big challenge, but you will be supported by a world-class team who believe in helping you to reach your full potential and deliver on our promises.

So be challenged. Be inspired. Help us make a difference.
At Zurich we are an equal opportunity employer. We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.


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Área:

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Conocimientos:

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