Manage the day-to-day running of the reception, being the first point of contact for any client queries or complaints.
-Ensuring a smooth check-in and check-out.
-Ensuring all documents and payments have been received before client's arrivals.
-Effective trafficking of work to maintenance and housekeeping departments as reported to the front desk.
-Undertake general office duties, including correspondence, emails, filing, answering telephones and to ensure the smooth running of the reception area.
