.Reliability Engineering Manager, Platform About ContentSquare Make every customer count with the complete Digital Experience Analytics platform. Job Description Contentsquare is a digital experience analytics company dedicated to better customer understanding and making the digital world more human. We power more human experiences through understanding, action, and trust. Since our founding in France in 2012, we have grown to be a truly global team, representing more than 72 nationalities in offices around the world, including New York, Texas, Colorado, London, Paris, Rennes, Munich, San Francisco, Barcelona, Amsterdam, Tel Aviv, Tokyo, Singapore, and more. In 2022, we raised $600M in Series F funding. In 2023, we were recognized as a certified Great Place to Work in 5 countries. In 2024, Heap and Hotjar joined the Contentsquare Group, strengthening our analytics platform to provide a 360 view of users' digital experience and to provide end-to-end service to the global market — from entrepreneurs and SMBs/growth companies to Enterprises. Do you want to learn, innovate and contribute your unique perspective to an industry leader? Join the team dedicated to bringing more human analytics to the world! Please Note:Scammers are posing as Contentsquare and Contentsquare team members. We'll never initially contact you via text or GChat, and never solicit money from you. Please visit our careers blog for more information. Our mission At Contentsquare, all employees share one goal: to help brands create exceptional online experiences with our industry-leading digital experience analytics platform. The Platform mission is to lead the Platform and Infrastructure in CS, for us, that means 2 main things: - Manage and operate state-of-the-art multi-cloud, high-scale SaaS - Support our developers from build to production. Make it efficient and simple for them to do magic We host our SaaS on AWS and Azure. We run our stateless applications on Kubernetes and are on our way to running stateful ones as well. - Our data pipelines use Kafka, Aerospike, Clickhouse, Flink, and RDS. - We manage our entire infrastructure with Terraform, ArgoCD, and Helm. - We use Github and Github-actions for CI, Spinnaker for Deployments, - Observability with Grafana, Prometheus, mimir, ELK, and more... Our values The platform team operates with the mindset and focus on 6 pillars: Observability, Security, Cost, Reliability, Scalability, and Dev experience. - Support the growth of engineering teams and technologies - Enhance production resiliency and scalability - Perfect our observability, cost, and security of our SaaS - Make our development experience simple, accessible, powerful - Unify 3 companies' technical stacks The opportunity As an Engineering Manager in the Platform organization, you will own the Production Reliability scope in Contentsquare, helping more than 400 developers to work with confidence and efficiency