DENODO SLJob Description Denodo is always looking for technical, passionate people to join our Customer Success team. We want a professional who will travel, consult, develop, train and troubleshoot to enhance our clients' journey around Data Virtualization.Your mission: to help people realize their full potential through accelerated adoption and productive use of Denodo solutions. In this role you will successfully employ a combination of high technical expertise and client management skills to conduct on-site and off-site consulting, product implementation and solutions development in either short or long-term engagements being critical point of contact for getting things done among Denodo, partners and client teams.Job Responsibilities & DutiesTechnical:Obtain a strong knowledge of the Denodo Platform. Be able to deliver a superb technical pitch including an overview of Denodo Platform's key and advanced features and benefits, differentiation, and competitive positioning. Follow up on the release calendar of updates and versions to identify opportunities to create new material. Constantly learn new things and maintain a general knowledge of modern technologies.Coordination:Ensure Denodo users are well-equipped with the resources and training needed to effectively perform with the Denodo Platform in an environment of fast-paced change. Coordinate back-office activities and work on multiple initiatives to help improve Denodo resources and training available for Denodo Users. Interact with the local managers to coordinate the development and maintenance of technical resources.Develop white papers, presentations, training materials, or documentation on related topics.Reporting/Communication:Interact with internal and external stakeholders to provide updates on the technical resources roadmap and get feedback. Define metrics, and analyze issues, data, and trends to make data-driven decisions that improve the quality of the technical resources and new ways of working. Ensure that upper-level management is aware of issues regarding processes, protocols, or educational materials.Desired Skills & Experience Self-motivated, proactive, and solution-oriented. A passion for improving the Denodo user experience. Excellent organizational skills being able to manage change effectively.Excellent verbal and written communication skills to be able to interact with technical and business counterparts. Strong analytical and problem-solving abilities. Active listener.Lots of curiosity. You never stop learning new things. Creativity.We love to be surprised with innovative solutions. Be a team worker with a positive attitude.Willingness to occasionally travel.BS or higher degree in Computer Science or Information Systems. 3+ years of demonstrated experience in a similar role. Experience with the data landscape.Fluent in English ( min. C1 Level) (only for non-English speaking countries)#J-18808-Ljbffr
