Senior Technical Engineer - Collaboration Services

Senior Technical Engineer - Collaboration Services
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Senior Technical Engineer - Collaboration Services

Detalles de la oferta

Join usSenior Technical Engineer - Collaboration Services. We are a world leading Health & Care organisation with over 22,000 people in Australia and New Zealand, and our purpose is to help people live longer, healthier, and happier lives. In Australia, we help to take care of people through our leading health insurance services as well as providing a personalised approach to care through our modern Dental clinic network, our Bupa Optical stores, Bupa Medical Visa services and over 70 Bupa Aged Care Homes. Bupa Therapy, along with our Medical and Wellbeing Centre provide a multidiscipline approach to care.. About the opportunity:. We have a great opportunity for an experienced Technical Engineer to join us as an integral part of our new Collaboration Services team.. Utilising current and future Microsoft technologies to provide Workplace services & devices, this role will be responsible for delivering, supporting and driving news ways of working by providing Workplace & Device services at Bupa with a focus and enfaces on cloud based technologies and topologies.. This will include provisioning a variety of services which define the Windows 10 modern managed workplace & device services:. End to End Windows 10 lifecycle & Windows as a Service. Managed Operating Environment & Systems Management through Intune and AzureAD. Desktop and Laptop Devices. Vulnerability & Patch Management for cloud managed devices. Remote Internet management and support services. Accountabilities/ Responsibilities:. Manage the end to end Desktop lifecycle for modern managed device environment.. Contribution to Strategic funded projects and Production Service Initiatives.. Responsible for the delivery and support of Workplace & Device services in accordance with the Bupa IS vision, strategy, standards and architectural objectives.. Responsible for the resolution of service issues related to workplace & device services in alignment with agreed IS Operational processes and tools (e.g via service desk incident allocations, escalation processes and reporting requirements). This includes On-Call support on a rostered basis.. Lead and manage ?Proof of Concept? activities in relation to new technologies applicable to Workplace & device services.. Initiate and lead the review and redesign of processes or procedures in relation to workplace & device services, on an ongoing basis, to deliver improved team productivity or efficiency.. Provide senior technical assistance and support across all teams within Service Management.. Work as an effective Production Services team member. Including the support, mentoring and coaching of other team members and recognising contributions of others to ensure team goals are achieved.. Ideal experience you will bring to the role:. Extensive Windows 10, Cloud Management & Intune experience in a similar role. Strong skills in SaaS, Remote Management, Deployments & Standardisations. Tertiary qualifications in Information Systems or related business discipline or equivalent industry experience. Strong commercial acumen and leadership skills required. Strong influencing and collaboration skills required. Very strong interpersonal and communication skills at all levels. Ability to think strategically and innovatively and interpret insights in to actions. Bupa has everything ? growth, passion, results and a caring & supportive culture that surround a burning ambition and purpose that is the best in the world.. Our people reflect the diversity of our community. At Bupa, your wellbeing, identity and own story is respected and valued.. With almost 300 Bupa care homes across the UK, plus an ongoing programme to build more and upgrade existing homes, we ensure the very bes...Intune Application Packaging ServicesCloud Print Services


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