Swedish Customer Advisor - Fashion (M/F)

Swedish Customer Advisor - Fashion (M/F)

Sellbytel Group Nuremberg



Swedish Customer Advisor - Fashion (M/F)

Detalles de la oferta

Main tasks
Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve user's demands related to orders (complaints, refunds, recommendations, etc.)
Maintain service and product knowledge and expertise associated with applications specific to individual customers
We offer
Part-time and temporary position (35hrs/week)
Schedule: Monday to Friday from 08:00 to 15:00 or from 15:00 to 22:00
Internal Development Program
High/native level of Swedish with fluent English
Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration
Good disposition to work in a customer service environment
Customer care skills - ability to listen to and understand the customers' need
Ability to take ownership of, and progress calls to resolution or to escalate call to resolution
The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation

Fuente: Neuvoo_Ppc


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