At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfil the promises they make to consumers. The Auctane's mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever-rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe. And Auctane is just getting started.
Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, Shipsi, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.
Our values
About the team
Join our truly dynamic environment where you're challenged every day, fostering growth and adaptability. Experience a strong team environment where victories and occasional setbacks are shared, promoting camaraderie and resilience. Engage in an honest, transparent culture that cultivates high performance and mutual trust. Pursue challenging yet achievable targets, offering the opportunity to earn bonuses monthly. Be a part of a business driving transformation in the ecommerce fulfillment market, contributing to meaningful change. Benefit from real-time training, coaching, and mentoring provided by experienced leaders and supportive colleagues, empowering continuous learning and development.
What will you be doing?
You will engage with new users of ShipStation, understanding their business and their objectives and managing the on-boarding, success and satisfaction of our clients that rely on ShipStation to power their core business processes. Our New Business Account Managers are the client's first point of contact during their trial period and are responsible for the successful training, on-boarding and adoption of our new users in the ShipStation community, driving best practices, product adoption and revenue for ShipStation.You will also be responsible for managing the sales process from proposal all the way through to onboarding.
You will be hungry to develop your sales skills and technical understanding of how delivery processes work. We want you to communicate regularly and proactively with internal stakeholders and provide constructive and actionable feedback for the benefit of our users. If you are passionate about delighting, acquiring and retaining customers and want to be part of a rapidly expanding SaaS software start-up that is loved by its customers, we'd love to talk to you!
Selling ShipStation to the UK ecommerce market Managing a pipeline of inbound sales leadsGrowing ShipStation's client base in the UK through our partner relationshipsAdvocating internally for product improvements What are we looking for?
A coachable mentality that is always striving to improve Proactive, well-organised, and strong attention to detailEntrepreneurial spirit and excited about being in an agile environmentStrong written and verbal communication skills in EnglishProficient at managing frustration and staying composed in uncomfortable, challenging situations Desire to sell to and help customers on the phone Embraces change and feedback on a regular basis Basic understanding of e-commerce, shipping, and/or B2B SaaS products 2+ years experience in a client-facing sales roleUniversity degree or equivalent work experienceExperience in software sales desirable but not required What will make you stand out?
Experience in a SaaS company.Spanish will be a plus. What do we offer?
Clear and transparent compensation plan. The salary range for this role is 20,000 - 22,000 + 12,000 commission. We will discuss the indicated range with you in the first recruiting call to ensure that we are on the same page. 99% discount on your personal shipment orders via Packlink.pro Up to 150 USD/year to match your NGO donations! We are happy to support your initiatives by duplicating the amount donated. Volunteer day. You can take 1 day off per year to participate in volunteering activities! We will love to see some pictures in our slack!Referral Fee We need your support in hiring top-class talent! We offer a referral bonus of 1k-3K, depending on the complexity of the role and the hiring process.? Great work-life balance We offer a flexible work schedule and will do our best to adapt to your personal situation. Working in a fast-paced environment can be intense, but that doesn't mean you shouldn't enjoy your free time! An inclusive and upbeat work environment Leave your suit behind... we're a t-shirt and converse kind of place! More importantly, our company culture promotes diversity and inclusion. The personality and opinions of each of our team members are important and valid, and we aim to offer all employees a safe environment where they can be themselves and thrive. A cross-cultural atmosphere We are a truly international team of 20 nationalities that speak 10 languages. Our company language is English and all internal communication and company-wide meetings are in English.? Company events Work hard, play hard! We do our best every day, even at our regular team-building events. Internal and external training, free access to online training platforms such as Linkedin Learning We are a remote-first company All team members at Auctane Spain are remote employees. We will cover your expenses for working from home (50€ net per month/600€ per year). We have 25 days of holidays per year (23+ your Birthday Take your birthday off to celebrate!+Christmas). Everything you need to work from home. Whether you prefer Mac, Linux, or Windows (or an additional screen or two), we set you up for success when working remotely. 8 hours per year for attending to medical appointments. ? 10 hours per year to support your family members when going to the doctor) Personal Training Budget. Up to 800€/year training budget (certifications, conferences attendance, etc.) to invest in your professional development. We want to help you improve your technical skills, feel involved in the product community, and develop your soft skills to lead teams and manage other stakeholders. Flexible Salary We work with a flexible compensation plan for transport, restaurants, and kindergarten so our employees can save on personal income tax via Cobee.? Languages classes every week. Thirsty for knowledge? Learn a new language by joining our free English/Spanish/French classes. In groups of 4-5 people, you can connect and enjoy taking up a new language or improving your current skills with one of our great instructors. Health and Wellness: The well-being of our team is super important to us. Up to 42€ to cover your Gym membership or exercise classes (pilates, kick-boxing, etc.).Private health insurance, we offer a great plan courtesy of our partner Alan.?We have psychological assistance vouchers free of charge. Nice Office in the center of Madrid (free drinks, snacks…) This position requires to be based in Spain. Do you live in Spain and have legal work permit? *
NIE and Social Security number is required
-- English is a must for this position. Are you English fluent? *
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Please, note the salary is up to 19k per year
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Auctane SLU candidate privacy policy
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