col-wideJob Description:Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 25,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!**Job Description**:The LCS Billing Administrator works closely with the Contract and Project coordinators, Field Engineers, and the Customer Care team across the EMEA region. Their primary responsibilities include audit and release of submitted system transactions, review of the approval process and documentation from order entry to customer billing, and creation of credit documents.OPERATIONAL ROLE FOR EMEA REGION:- Auditing and releasing customer orders according to internal policy and process- Review and resolution of incomplete customer billing- Audit and control of system transactions entered by Field Engineers- Control of appropriate projects completion- Creation of Credit documents- Run, monitor, and share diverse system reportings helping to maintain business accuracy- Participate in internal and external auditsBEHAVIORAL COMPETENCIESTHOUGHT- Understand the value of being customer-focused internally and externally of the company- Manage the complexity of information and multiple stakeholders to find solutionsRESULTS- Focused on priorities and utilizes resources across the business to achieve goals- Great personal planning skillsPEOPLE- Involve the right people to obtain required information and perspectives- Be self-confident and suitably assertive to ensure that business transactions are correctly entered by all partiesSELF- Personally accountable for ethical, legal, and security-based actions- Embracing change and adapting the role to meet current business requirementsADDITIONAL SKILLS- Fluency in English, both written and spoken is a role requirement- Proficient with Microsoft 365, Excel, Word, Outlook, PowerPoint- Able to maintain high levels of accuracy and consistency when entering data in business systems- Availability for month-end activities
