Contract Senior Manager

Reporting to the Vice President, Operations, you will be working closely with an international team. Frequent travels in Europe are required.What you will do:Serve as the link of communication between key customer and internal teams:Understand customer requirements and needs to offer suitable solutions.:Build a transformative culture focused on customer service, continuous improvement and cost reductions.:Prepare regular reports of progress and forecasts to internal and external stakeholdersusing key account metrics:Resolve any issues and problems faced by the customer and deal with complaints to maintain trust:Lead your direct reports and the Site Managers, to influence Best Practice Behaviors across different regionsRequired Education and ExperienceEducation:Bachelor's degree in a business:Related field or engineer degree is required.Experience:A minimum of 7 years working experience in Operations or Contract Manager position with value focused in supply chain solutions within a fast:Paced and highly competitive business environment.Communication Skills- This is a highly costumer:Oriented position, dealing with a high:Analytical Skill:Ability to show an understanding of the workings of standard and capacity to derive useful insights from raw data and information, availing strategies to improve the customer operations around the regions.Ms. Office:Demonstrate proficiency in Ms. Word, PowerPoint, and Ms. Excel.Languages:Proficiency in English, other languages as French will be valuable.Interpersonal Skills:Oriented, be patient in order to manage difficult situations, be result:Focused, demonstrate integrity and respect in the performance of his duties, be self:Motivated going beyond the call of duty, have an ability to handle multiple projects simultaneously and meet deadlines, have exceptional organizational skills, and demonstrate calmness in uncertain and stressful situations inspiring the same in his team.GXO is a leading provider of cutting:Edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team:Energetic, innovative people of all experience levels and talents who make GXO a great place to work.#J-18808-Ljbffr