NPAW is the leading video intelligence company helping online streaming services grow. A global pioneer in its space, NPAW has over a decade of experience developing ground-breaking, scalable analytics solutions to optimize performance and user engagement, to build media experiences that maximize revenue.
Its Suite of analytics apps provides advanced visibility of platform performance, audience behavior, advertising and content efficiency, and app navigation in real-time to support data-driven decisions. NPAW serves more than 150 video services and processes, with over 200 billion plays per year worldwide. Established in 2008 by co-founders of the video streaming service Rakuten TV, NPAW has offices in Barcelona and New York with teams around the world. For more information, visit https://npaw.com.
Description At NPAW we are looking for a Customer Project Manager who, in collaboration with customer and sales department, will ensure that the scope and direction of each project is on schedule, so that the client's needs are met while also making sure that the project is progressing in the right direction.
Responsibilities Establish the project plan baseline: define project scope, secure the necessary resources and plans and monitor all activities. Drive project execution: track project activities, monitor and handle changes, conflicts and critical issues. Handle customer and partner engagement: manage customer relationship building confidence and trust, ensure project progress arranging meetings and customer events. Coordinate with IT teams for the flawless execution of projects. Communicate the scope of the project, evolution, key milestones and status to the teams involved in its execution, ensuring visibility and alignment. Involve all relevant stakeholders and ensure technical feasibility. Ensure resource availability and allocation. Develop a detailed project plan to track progress and measure project performance using appropriate systems, tools, and techniques. Report and escalate to management as needed. Create and maintain comprehensive project documentation. Requirements Bachelor's degree in a relevant field, such as business, engineering, or computer science. 3+ years of experience as a customer facing project manager, preferably within the video analytics, media, or technology industries. Strong understanding of project management methodologies and best practices (PMP or PMI certification is a plus). Used to work in dynamic organizations with tight deadlines. Customer oriented person with a strong focus on results. A high aptitude with technical environments. Excellent communication and interpersonal skills, with the ability to build strong working relationships with clients and internal teams. Strong organizational skills with an ability to manage client demands. Fluent in English (additional language skills are a plus). Benefits Competitive salary Permanent contract Private health insurance with Adeslas ???? Flexible compensation plan Restaurant Transport Nursery Hybrid remote-office work Flexible work schedule 23 days of holidays per year Birthday afternoon off Career growth opportunities Access to continuous training Language lessons Referral bonus International & multiculturalteam (more than20 nationalities!) Fun environment: sports, volunteering,company events, BBQs, pizza days,etc. A great office based in Barcelona Free lunch at the office Free drinks,fruit & snacks? An amazing technological challenge Follow us on Linkedinand Twitter to see what we are up to, or have a look at Instagram to see what it's like to work at NPAW!
We celebrate the diversity, and we want our employees to reflect those differences. At NPAW, we're committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status, or any other characteristic protected by applicable law.
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