.Customer Service Representative (Swedish-speaking) - On-site In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Malaga and provides service support and resolution of routine problems regarding client's products and/or services.Reimagine your career!Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as our "game-changers." We're recognized with awards like "World's Best Workplaces," "Best Companies for Career Growth, and "Best Company Culture," year after year.We're on the lookout for a Swedish-speaking Customer Representative (On-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.Career growth and personal developmentWe'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix + Webhelp, there's real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.What you will do in this roleAs a Customer Representative on our team, you will:Answer questions and help eCommerce customers by phone and chat with relevant actions related to online orders and deliveriesHandle calls that are not answered by stores and submit customer inquiries via CRM systemsWork together as a group and achieve set goalsConcentrix + Webhelp is a great match if you:Have a proficient or bilingual level of Swedish and advanced level of EngAre adaptable, customer focused and results orientatedCan learn tasks and processesDesire to work with good customer experiencesAre energetic with well-developed communication skillsHave good telephone communication skills, and excellent time management skillsHave good computer skills, knowledge and experience of Microsoft and Internet.If you feel you don't check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it's this or another role
