EMEA Marketplace CX and Account ManagerDescription -Today HP is a $50+ billion fortune 50 company with around 58,000 employees worldwide. HP is a global technology leader and creator of solutions that enable people to bring their ideas to life and connect to the things that matter most. Operating in more than 170 countries, HP delivers a wide range of innovative and sustainable devices, services and subscriptions for personal computing, printing, 3D printing, hybrid work, gaming, and more.About You:HP is a large global company with many exciting opportunities to further your career, a successful candidate will demonstrate the below personalities and work ethic:A run to the fire, growth mindsetA never-accept-less work ethicAn Innovative and entrepreneurial spirit A relentless craving to push past your limits and try new things.If this sounds like you, read on and let's speak soon.The Role:HP has ambitious growth objectives with Online Retailers across EMEA Region: this role will involve the execution and delivery of elements within the business plan defined with a major e-Commerce Partner. It will need interlock with the categories' community, countries and the business Partner to deliver multi-year successBe able to influence and partner with complex matrixed organization to secure progress and a unified approach where possible on Planning, Portfolio and PricingAchieves assigned Sales quotaEstablishes relationship with Partner at various organization levelsEducates and updates Partner on new HP technologies and solutionsDemonstrate innovative, end to end thinking and implementation to stay ahead of the competitionUnderstand CX key pain points and customer E2E shopping experienceWork with Partner to develop and implement actions to improve online CXImprove existing processes and propose new ones, in a complex environment predominantly in the digital functionContent process coordination with local teams : sharing best practices, identifying and addressing gaps, monitoring usage of content process/toolsSupporting Content process related queries and aligning with involved Local and Global teamsEagerness to learn and be a change agentEnsures compliance with Legal and SBC practices.Education and Experience:Bachelor's degree or equivalentMinimum 4 years of selling experience at end user account or partner levelVery strong analytical and commercial acumen is essentialCreative, inspiring and progressiveExcellent interpersonal skills.Knowledge and Skills:Understanding of the IT industry, vendors landscape, and the channel, including competitive positioningUnderstanding of HP's organization & operations, including key business rules, partner segmentation, key programs & initiatives, structureUnderstanding of a select set of HP's products, services and solutions. Able to communicate the strengths of HP's offerings, and overcome objectionsEffectively sells HP offerings by building strategic relationships with Partner contacts and promoting HP programs and offeringsDevelops account plans with partner to grow HP's share of the business Partners effectively with others to ensure coordinated, efficient account managementVery strong analytical and commercial acumen is essentialExtreme attention to detailExcellent interpersonal skills.Thanks for taking the time to review our job, if you think it is a match to your experience and interests please apply today— we are eager to learn more about you. If you know a friend who may be a fit for the job please refer them.Legal entity: Sales and ServicesJob -SalesSchedule -Full timeShift -No shift premium (Spain)Travel -Relocation -Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.If you'd like more information about HP's EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – SupplementSummaryLocation: Sant Cugat del Valles, Barcelona, SpainType: Full time
