Front Office Supervisor - (Islas Baleares)

Empresas: Bikini Island & Mountain Hotel Es Trenc Stress? We only know...sunflowers! You just love a fast–paced "Hippie" environment: 130 rooms, an adult-only concept, 2 bars, 1 famous NENI Mallorca Colònia de Sant Jordi restaurant. Welcome to Bikini Island Hotel Es Trenc! From July 1st, 2024 onwards, you and your team will create countless, yet for each guest individual first and last impressions. From a truly warm welcome, with plentiful hand-picked WOW-moments until a sincere goodbye, which invites for many returns. You are a genuine host, willing and able to show our guests & team why #LIFEISBETTERINBIKINI. With transparent, efficient and rapid communication, you guarantee flawless daily operations, while always watching out for improvements. On top, you are a master of organization and do not mind working with numbers. WHAT'S WAITING FOR YOU? -Brand new Design Hotel on Mallorca designed by Dreimeta -By the founders of 25hours Hotels -Enjoy onsite training and support from our long-term teams at Bikini Port de Sóller -5 working days/week with reporting of working hours -Striving for high-occupancies throughout our long season duration of up to 8 months: always be in action… -…yet also time to relax. Depending on capacities you will be advised to take vacation days during the summer season -Friends rates in partner hotels and discounts in all NENI restaurants -Feel & act responsible! Be responsible! Let´s make it ours. WHAT´S YOUR JOB ABOUT? -Assist Front Office Manager in Strategic & Operational Management of the Bikini Front Office -In charge of smooth daily operation, while meeting & improving our high-quality standards -Develop and implement new processes & create and sell new guest experiences -Be a host: be present for our guests and exceed their expectations -Be a team leader: hands-on mentality, working schedules, staff-trainings, motivate, escalate -Reporting to Front Office Manager, Operations Manager & General Manager -Keep yourself informed and share all relevant information with your team & the management Requisitos : WHAT`S IN YOUR LUGGAGE? YOU HAVE/YOU ARE.... ...experience in leading a Front Office team ...solid knowledge of the reservation´s department ...a passionate host & role model ...a team-player with hands-on mentality …a communicator & organizer ...fluently speaking English, good German & Spanish skills – the more languages the better ...striving in a multicultural, young & energetic team