THE ROLE We are looking for a Head of Screening and Fraud to oversee the fraud prevention and detection, payment screening and name screening activities across PagoNxt Electronic Money Institutions (EMIs) in Spain and UK. You will be responsible for managing the payment screening, name screening and fraud processes and systems, as well as leading and training the factories supporting PagoNxt. You will also be in charge of budgeting, reporting and presenting the performance and results of these financial crime processes to PagoNxt senior management and 2LOD.
RESPONSIBILITIES - Develop and implement strategies and policies for the detection and prevention of financial crimes in both entities.
- Monitor and review the payment screening, name screening and fraud alerts and cases, and take appropriate actions to protect the customers and PagoNxt.
- Manage and train the payment screening, name screening and fraud teams, and ensure they comply with the procedures and regulations.
- Coordinate with the product owners, system administrators and vendors to maintain and configure the payment screening, name screening and fraud systems and tools.
- Liaise with legal counsels, law enforcement agencies and regulators to resolve fraud cases and comply with the requirements.
- Manage the budget and resources for the financial crime systems and factories.
- Gather and analyze metrics and data related to fraud, payment screening and name screening, and generate reports and dashboards.
- Present and communicate the reports and findings to senior management and stakeholders.
REQUIREMENTS - Bachelor's degree in finance, accounting, economics, engineering or related field.
- 5+ years of experience in fraud, payment screening and name screening, preferably in a regulated industry.
- Excellent written and verbal English. Spanish is a plus.
- Strong analytical, problem-solving and decision-making skills.
- Experience using and managing fraud (e.g. Lynx), payment screening (e.g. Oracle) and name screening (e.g. Refinitiv World Check) systems and tools.
- Ability to work independently and collaboratively with cross-functional teams.
- Good leadership, communication and interpersonal skills.
- Flexible to work from the Madrid or London office 3 days per week and 2 days from home.
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