.Mission:Manages a customer project/service technical team that covers a country or cluster (or a region if single-division or back-office scope)- Accountable for technical quality & delivery, technical risks mitigation, competency plans ; safety ; cybersecurity.- Develop collaboration between all solutions stakeholders (in segments / BUs / GCP&SO organizations)- Deploy transformation initiatives for more software, more services and more sustainability & Customer Project technical governance in his/her perimeter.- Ensure consistency of delivery capacities & competitiveness in term of resources & expertise vs. business trends and BU strategy (launch of new solutions,replacement of old ones, ...)Scope and EnvironmentCustomer Projects and/or Services Operation Center at one region (Iberia zone).Key responsabilities and activities1Manage hierarchically multi-cultural Engineering Team(s) (mainly DAT3/4/5 and DPT3/4/5 and DQT4), supporting Customer Projects or Services Business in Tender and Execution phases toward successful delivery.2Monitor, control, drive and report the technical solutions' performance, level of risks and mitigation measures, quality, customer satisfaction.Ensure consistency of delivery capacities & competitiveness in term of resources & expertise vs. business trends and BU strategy (launch of new solutions, replacement of old ones, ...)3Manage solution business risks and opportunities in order to ensure accurate technical risk coverage (including people safety & skills and cybersecurity),as well as mitigation through opportunities4Ensure the highest level of customer satisfaction & Quality mindset, and full sharing of customer experience culture within Customer Project or Services teams.Make sure that codes of Ethics & Compliance of Schneider Electric are fully respected in his/her perimeter.5Deploy the Transformation initiatives with a lean and agile mindset : new technical operating model, digital transformation, ecostruxure, capex to opex.6Develop collaboration between all solutions stakeholders within the cluster (Sales, Services, Tender, Execution, Management) & regional application center7Build & Lead the Best Teams (recruitment, on boarding, career dev, upskilling, technical career path),Prepare the Pipeline of the future, by scouting diverse (gender / generation / cultural / digital) pool of critical Talents according to market & business needs. RequirementsEducation1A level +5 years (Master of engineering school, Master of Science, Master of Research or PhD)Language requirements1English and Spanish are mandatory2 Another language is a plusExperience15 years Technical Leadership experience (international exposure), preferably in Projects or Services Business
