.Foundever is an equal opportunity employer that values diversity and inclusion. We do not discriminate on the basis of race/origin, religion, color, gender, sexual orientation, marital status, veteran status or disability status.ABOUT USAs caring for customers becomes the differentiator that drives consumer engagement and spend, Foundever is advancing its position as a world leader in outsourced customer experience innovation. With over 30 years of industry-leading experience, Foundever's 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries. Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Foundever collaborates with some of the best-known global brands to help consistently deliver outstanding customer experiences. Foundever is a subsidiary of Groupe Acticall. Visit www.Foundever.Com to learn more.SUMMARY OF RESPONSIBILITIES IT Time Systems Kronos ManagerSupervise, direct, and mentor the Kronos Engineering and/or Analyst staff in the followingDeveloping user/client requirements and documenting business and technical implementation plan. Developing program specifications for system components. Supporting Finance and Human Resources initiatives. Providing security and user maintenance functions. Providing management and users with ongoing project status and issues resolution. Test and review the quality of developed programs. Test and review the quality of overall system. Support the lead analyst for local system components during distributed implementations. Assure quality and integrity of final production implementation – compliance with committed function, dates, data integrity, and performanceREQUIREMENTS:7+ years experience with Kronos/UKG on premise and cloud applications; 4+ years experience managing others4-year degree in a related field or a combination of education and relevant experienceExpert in UKG Time and Attendance; experience using Oracleand/or Microsoft SQLServer databasesKronos/UKG Time and Attendance, Absence, and AttestationExperience managing on-premise Timekeeping solutionsExperience managing peopleBusiness Analytics, and project planning and deploymentMajor Actions / Supporting ActionsDirecting all Global Timekeeping changes, additions, and improvementsSupporting migration of new sites and countries to the Global Kronos installationSupport staff in all personnel and HR questions and actionsEnsure suitable Disaster Recovery plans are created and maintained Your application will include the following questions: What's your expected monthly basic salary? Sitel Group and SYKES are now Foundever.Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands
