Kyc Processing Agent

Here at GIG, we are constantly looking for talent to join our CS & KYC team. Are you new to the iGaming business, or are you looking for new challenges in your career?Key responsibilities: Process KYC documents and answer KYC related customer inquiries via emails. Maintain quality control for Customer Due Diligence (CDD) documentation (Ex: Passports, IDs and Bank Statements). Manage daily tasks/priorities, monitor the progress, and ensure SLAs are met. Work in a fast-paced B2B environment, where you will be given the opportunity to upskill yourself in the KYC and Payments area, alongside some customer service aspects. You're really awesome at Maintaining a high level of quality with an eye for detail. Communicating both written and verbally in English. Keeping yourself motivated. You have a hunger to learn and develop. Communicating clearly with the team and with other stakeholders across the business. You're also good at Taking initiative and working independently. Prioritizing and organising your work tasks efficiently. Being flexible - as you will be required to work shifts. (namely morning and evening) You'll also be exposed to A multicultural environment where diversity thrives. The GIG family. When things are looking down we get things done. We work together through thick and thin, unwaveringly to achieve our goals. There is a constant flow of contribution and every voice is heard. *Communicating both written and verbally in English , with an additional language such as Swedish or Finnish seen as a plus.*