REPORTS TO: GENERAL MANAGERSUMMARYARKRAY is a global medical device manufacturer that contributes to the health and well-being of people all over the world. With over 62 years of experience developing medical systems, our products are used in over 120 countries and counting. ARKRAY launched its direct business across Europe in 2021 and is now looking for an Office Manager to run the general administrative functions of our Spain and Portugal offices based in Barcelona. If you have good office management skills and enjoying interacting with people from all over the world there is a great opportunity for you to develop your career come join us and help us build ARKRAY within Europe!CORE DUTIES AND RESPONSIBILITIESManage office and day to day functions, order general office supplies, equipment and marketing materialsPlan and implement new and existing business processes and workflows to ensure smooth running of the office as needed to ensure the team is working efficientlyProcess financial transactions including, expense reimbursements, setting up payments, direct debits and banking reconciliations.Set up new customers on SBO (SAP Business One), manage customer order entry and invoice processingProvide general support to General Manager, Sales team and Technicians as needed as well as coordinating staff meetings and eventsManage (create and maintain) customer database and CRM compliant with GDPRMonitor the ARKRAY inbox daily for sales, support and tender-related communicationsManage and document quotations, PO's, sales and receiving of goods for new business and renewals in coordination with the sales teams and Finance departmentLiaise with ARKRAY's shipping and commercial partners in Ireland and Japan HQ and as well as submitting all necessary paperworkManage customer inquiries and maintain general customer/supplier relationships in a positive and professional mannerLog all phone/email requests for sales, service or support and forward as neededAct as office First Aid and Health and Safety officer and manage relevant certificationOrganise and arrange visitor meetings/customer training events/User Group MeetingsDraft general correspondence, documents, marketing presentations and literature and distributePerform other duties assigned or accepted as out of the guidelinesKNOWLEDGE AND SKILLS3+ years' appropriate office experience in a similar roleAn excellent communicator, both written and orallyBusiness-level English is a must.Able to build professional relationships with colleagues, and work as part of a teamFully proficient in Microsoft Office 365 (Outlook, Excel, Word, PowerPoint & SharePoint.)Strong ability to multitask with an eye for detail and accuracyAble to prioritise daily workload and shape the office functions & processesInduction training provided to support development and skills competencyLOCATIONFor more information about our company and products, please visit our website: #J-18808-Ljbffr
