Quality Specialist German Market

col-wideJob Description:Quality Specialist German Market-Webhelp SpainDescriptionQuality SpecialistResponsibilities:Ensuring all quality control processes are correctly adhered to Reporting of tracking standards Performing client and internal calibration feedback Coaching feedback when necessary Cover of TC duties in order to retain knowledge or upskill with new processes in the business or to provide cover when the project demands it Escalate issues to Quality ManagerHours and Benefits:Full time contract 39 hours/week:Monday to Friday from 09:00 to 18:00 Salary for 39 hours:28.800 euros gross/year + upto 2400 euros per month in variables Ongoing training Immediate startPersonal abilities:Motivated, upbeat individual Excellent interpersonal and teamwork skills Strong Active listening skills Ability to work in dynamic situations Ability to work toward a goal Ability to accurately paraphrase conversation Ability to identify solutions based on written procedures, guidelines, and process tools Takes passionate ownership of issues within the team Positive attitude even when delivering negative feedback to TCs Ability to listen and identify root problems Outstanding verbal and written communicationRequirements Native German speaker Travel business experience Excellent c