AnyTech365 is recruiting for its office in Marbella and Torremolinosa Scandinavian Compliance Office, specializing in quality controls.At AnyTech365, you'll enjoy a challenging and fulfilling role, working in a dynamic environment with opportunities for career growth and development.WHAT WILL YOUR RESPONSIBILITIES BE:- Guide, help, support, and train agents to ensure they are comfortable with all compliance guidelines- Help to sell according to the company policies and provide high quality service successfully- Know all compliance rules and guidelines by heart and follow them strictly- Evaluate calls every day- Provide live coaching when necessary to sales and support colleagues- Report issues to Compliance Manager when necessary- Work with Sedric AI software every day to ensure it learns and improves the best way possible in different languages- Enforce the compliance rules for every sale and support agent in the company- Arrange calibration sessions with entire teams to refresh compliance rules and if necessary new compliance rules- Provide the mandatory new starter compliance training to new employees- Take care of tickets assigned to them by Compliance ManageWHAT YOU GET IN RETURN:Permanent contract.Salary 1500 euros gross monthly.Hybrid modelMonday to FridayBe part of one of the world's best support and security companies, making a meaningful impact in the industry.Possibility of Hybrid/ Remote work.Career development opportunity: Our projects are dynamic and growing, providing a platform for you to achieve your professional goals and accomplishments.REQUIREMENTS:- Native Danish or Swedish speaker- High level of English or Spanish is a plus- Previous working experience, ideally in compliance, call center or quality control- Some IT knowledge will be very valuable- Committed and Team player- Calm- Responsible- Attention to detail- CoachingWHAT DOES IT MEAN TO BE AN #AnyTechie?Embrace new experiences and opportunities: We are a multicultural company with more than 25 nationalities in our offices. Respect and interest for other cultures are at the heart of our organization's development.Exhibit a proactive attitude: We value a "can do" mindset and enthusiasm for learning new things.Be passionate about technology: As an IT company, we encourage our employees to feel comfortable working with all aspects of technology.Take responsibility for your work: Our managers and directors are here to support you and help you achieve your goals.We are ready to hire the right candidate(s) immediately, so don't wait! Apply now and seize this exciting opportunity to join our team of #AnyTechies.Learn more about us and what we do at AnyTech365.Com & Trust Pilot!#J-18808-Ljbffr
