At SD Worx Spain, we are focused on building capability and flexibility to meet the growth of the business whilst increasing the profitability across the organisation. We support SD Worx on most of the business areas such as HR, Finance, Marketing, Software Development, Testing, Implementation and Service Delivery. There are numerous opportunities at SD Worx Spain for people with the right blend of skills, experience and character! Are you ready to join us? Scope Management -Assuring SoW is covered -Identify and agree the clear boundaries of the project, -Identify and agree deliverables including the approval / sign-off process. -Direct tasks and work packages internally -Escalation point for clients and internal teams -Identify out of scope tasks and move them into the CR process -CR and Opportunity Management -Ensure go-live readiness -Assure hyper care and hand-over to maintenance Resource Management -Address any staffing requirement to staffing management -Identify skills and expertise needs Schedule Management -Schedule all project activities and align with customer -Implement or choose project life-cycle method -Monitor progress, and adapt schedule where and if required -Prioritizing work and maintaining the backlog -Leading any client related task and action Customer Relationship Management (CRM) -Monitor, manage and foster strong customer relationship -Ensure client satisfaction -Identify upselling and cross selling opportunities -Proactively communicate with customers on progress / challenges Stakeholder & Communication Management -Interface with all internal and external SD Worx Partners (MPS, IMP, Staffing, global AMO, Sales, AMS internally, suppliers) -Manage transition from project to run -Manage client and top-management reporting (functional and financials in sdworx internal dashboards) -Drive process improvement within the Global PMO Risk & Opportunity Management -Manage issues and risks -Manage escalations -Identify opportunities and align with internal sdworx stakeholders Financial Management / Procurement Management -Responsible for client financial management as contracted and additional services: -Budget (contracted revenue) -Actuals (invoicing, accruals) -Costs (planned costs) -Forecast (rolling forecast) -Invoicing (initiate and assure timely invoicing) -Manages 3rd party invoices and approves them Quality management -Determine and implement project quality control processes -Determine test-strategy and test-plan -Execute quality assurance and control -Assure project is executed to industry standard(s) What do we have to offer? An attractive salary based on your experience and achievement. And the freedom to compose your personal benefit package. A dynamic environment: flexible working hours and working from home Learning opportunities: through an individual development plan and professional training Career growth: whether you want to become more of an expert in your field our you want to expand your knowledge more horizontally, there is always room to grow within SD Worx! #J-18808-Ljbffr
