About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
Working at Abbott
At Abbott, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Family, Be Your True Self And Live a Full Life. You Will Have Access To
Career development with an international company where you can grow the career you dream of.
A company named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
Position: Service Head - Madrid Primary Objective of Position Manage the Technical Service department operations in coordination with the Customer Experience Department.
Major Accountabilities Keep a high degree of participation in the field to ensure a high degree of technical knowledge and of the problems concerning to Technical Service activities.
Manage or escalate issues in a timely manner to ensure on-time resolution.
Track instruments reliability and service costs.
Achieve compliance of Technical Service Expense Plan.
Control the spare parts stock to ensure that service levels are maintained and that stock levels are in accordance to Plan.
Train, develop and keep motivated his Technical Service Specialists Team.
Implement area objectives and incentive plans; perform PEx process for his Technical Service Specialists Team.
Education Bachelor's degree or equivalent experience required. Bachelor's / Engineering degree in medical / electrical / mechanical or medical technology is preferred.
Background More than 3 years of experience as a Technical Service Specialist with good management and customer references
Technical expert for product line responsibility
Operations management skills
People management and communication skills
Ability to identify and drive resolution of issues
Experience in use of analytical tools and software
Impact of position Achieve the goals related with Key Performance Indicators (KPIs) and Customer Satisfaction Indicator (NPS).
Achieve compliance of Technical Service Expense Plan.
Ensure that the Technical Service Department meets all local requirements and quality procedures of the Division.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is
N/A JOB DESCRIPTION: About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
Working at Abbott
At Abbott, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Family, Be Your True Self And Live a Full Life. You Will Have Access To
Career development with an international company where you can grow the career you dream of.
A company named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
Position: Service Head - Madrid Primary Objective of Position Manage the Technical Service department operations in coordination with the Customer Experience Department.
Major Accountabilities Keep a high degree of participation in the field to ensure a high degree of technical knowledge and of the problems concerning to Technical Service activities.
Manage or escalate issues in a timely manner to ensure on-time resolution.
Track instruments reliability and service costs.
Achieve compliance of Technical Service Expense Plan.
Control the spare parts stock to ensure that service levels are maintained and that stock levels are in accordance to Plan.
Train, develop and keep motivated his Technical Service Specialists Team.
Implement area objectives and incentive plans; perform PEx process for his Technical Service Specialists Team.
Education Bachelor's degree or equivalent experience required. Bachelor's / Engineering degree in medical / electrical / mechanical or medical technology is preferred.
Background More than 3 years of experience as a Technical Service Specialist with good management and customer references
Technical expert for product line responsibility
Operations management skills
People management and communication skills
Ability to identify and drive resolution of issues
Experience in use of analytical tools and software
Impact of position Achieve the goals related with Key Performance Indicators (KPIs) and Customer Satisfaction Indicator (NPS).
Achieve compliance of Technical Service Expense Plan.
Ensure that the Technical Service Department meets all local requirements and quality procedures of the Division.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is
N/A In specific locations, the pay range may vary from the range posted.
JOB FAMILY:Field ServicesDIVISION:HIAC Core LabLOCATION:Spain > Quintanavides : RemoteADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Yes, 50 % of the TimeMEDICAL SURVEILLANCE:Not ApplicableSIGNIFICANT WORK ACTIVITIES:Not Applicable
About Us Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it's next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.
The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life's greatest health challenges.
We invite you to explore opportunities at Abbott , to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.
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