Swedish It Support

col-wideJob Description:**Swedish** **Technical Agent - Full training and a competitive salary.**We're looking for dedicated, enthusiastic **Technical Agents** to provide the very best remote service to our Swedish speaking customers.**The Role**- You'll work to resolve any problems or security issues for our customers.- You will perform remote troubleshooting and problem-solving on Windows, OSX, iOS, and Android devices.- You will give security and performance diagnosis and implement improvements for the customer.- You'll ensure customers receive the best service and you will go the extra mile to ensure customer satisfaction.- You will take part in ongoing training to ensure your knowledge and skills are up to date for new IoT devices and other IT products.**The Reward**- We offer the most competitive salaries on the Costa del Sol.- Opportunity to join a rapid-growing and successful company and help drive and share our achievements.- Ongoing additional personal and career development available.- Access to the best HR and Management team on the Costa del Sol.- Any previous IT training or experience is an advantage.- Excellent problem-solving skills and an eye for detail.- Excellent written and spoken communication skills.- Enthusiastic and friendly.- High school diploma or equivalent.- Ability to maintain a friendly and professional demeanour with customers.Additionally, you must embody our core values: _Attitude_, _Commitment_, _Team Work_, and _Performance_.- Be positive and proactive with a "can-do" attitude.- Be committed: to your role, to your goals, to your team, and to the company. Punctuality, reliability, and loyalty are rewarded.- Be a team player: flexible, supportive, encouraging, prepared to listen and learn and improve together.- Be able to perform! You will be required to resolve customer's issues and prioritize your workload under pressure.