.Who we areThe Workshop is a tech company that develops intuitive software for the online gaming industry. Our motto is to move "Fearlessly Forward" together. Cooperative innovation is at the center of everything we do - from our games, new products and technologies, to how we collaborate and share inspiration with one another. The IT Services Group (ITSG) is at the heart of the value chain for CoreTech. Our team which consists of Product, Core Engineering, IT Services, Support and Architecture are a tight knit operating unit where excellence is the standard.What you'll doCapture, elaborate, maintain traceability, prioritise and communicate requirements from inception through project deliverables.Support PM with follow up actions for team members to assist delivery and resolve blockers.Assist the Team Lead to ensure epics, and tasks are clearly communicated and can be estimated and worked on by engineering team.Collaborate with the teams to further refine tasks and acceptance criteria, including identifying functional and non-functional requirements.Support the mapping of dependencies and sequencing of tasks.Work with stakeholders to clarify and document objectives and success criteria.Build reports and tailor documentation to different audiences, ensuring effective knowledge transfer.Maintain a technical understanding of the solution being delivered, and facilitate technical discussions with SMEs.Facilitate discovery meetings, demos, trainings or review.Collaborate closely with PM/PO for risks and dependencies management and resolution.What you'll bringTechnical skills:Experience in a Technical Business Analysis role or similar.Experience in functional and non-functional requirements management.Experience in stakeholder management and coordination of deliverables with cross-functional teams.Ability to bridge the gap between tech and non-tech stakeholders.Advanced user of Jira and Confluence Atlassian tools.Used to work with tools such as MS Office Suite for reporting and data analysis.Used to propose solutions and inspire decisions based on data analysis.Ability to produce technical documentation, end-user guides, process modelling and training materials.Soft skills:Confident communicator with excellent written and verbal communication skills in English.IT Infrastructure general knowledge and a willingness to learn.Creative problem-solving mindset and can-do attitude.Strong organizational skills with the ability to prioritize tasks and manage time efficiently.Strong attention to detail combined with an ability to see the big picture.Ability to work autonomously in a fast-paced, fast-changing environment.Results oriented.Proven experience or knowledge of any of these areas is a plus:IT Infrastructure (Network, Storage, Virtualisation, Platform,...).Agile.ITIL.Data or systems migration projects.What's in it for youInspiring and fulfilling work at the innovative, value-driven global company that uses cutting-edge tech
