Analyst, BI Product Solutions Management page is loaded Analyst, BI Product Solutions Management Apply locations Barcelona Madrid time type Full time posted on Posted Today job requisition id R19346 Job TitleAnalyst, BI Product Solutions Management Summary of the role: As an Analyst, BI Product Solutions Management , you will collaborate with technical and business stakeholders from the world's leading hotel and car rental brands, delivering innovative product solutions that align with their strategic vision and tactical goals.In this role your main responsibilities will be to:(1) Communicate effectively with internal and external stakeholders in various teams from sales, technical, product and customer service to ensure not only the delivery of client solutions but the monitoring of on-going quality and consistency.(2) Provide consultative and delivery support for both new and existing BI solutions for enterprise customers, including data feed implementations and run database queries.(3) Troubleshoot and resolve any issues or escalations that arise during the project lifecycle, leveraging your technical expertise and communication skills.(4) Manage daily the Salesforce queue for customer service tickets; and monitor daily alerts to confirm data quality standards in solution delivery.(5) Use your technical knowledge to assist with analysis and resolution of bug fixes within both the product and the client specific product deployment.(6) Complete data analysis and quality research; set up, run and delivery customized reporting.About the ideal candidate:*Bachelor's degree in related field*Knowledge and experience preferable of the Hospitality industry, Amadeus and its solutions (Demand360+ and RevenueStrategy360+)*Proficiency in MS Office suite; knowledge of SQL preferred*Fluent in English*Right to work / valid work permit – this position is located in Barcelona or Madrid, Spain.What we can offer you:A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.A flexible working model - We want our employees to do their best work, wherever and however it works best for them.A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.Diversity & InclusionWe are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.About Us#J-18808-Ljbffr
