Business Analyst Of Digital Engagement Platforms

Business Analyst of Digital Engagement Platforms Here at CORUS we are looking for a Business Analyst of Digital Engagement Platforms to join our team in an international project.Location: remote from Spain.Responsibilities:Develop a deep understanding of the existing business processes and customer journeys within each market, identifying areas for improvement and optimization.Improve software solutions that help businesses interact and engage with customers across multiple channels.Build strong relationships within the business units and partners to understand the business needs.Plan, facilitate, and conduct requirements gathering sessions, meetings, and presentations.Convert marketing data into useful insights for your business:Improve customer experience, increase customer loyalty, and drive business growth.Employ various tools and techniques to gather data, interpret it, and use the insights to formulate strategies that can enhance customer engagement.Skills required:MarTech specialist (Marketing Technology) to understand customer data and find out how to make improvements.Strong analytical skills, good knowledge of customer relationship management (CRM) tools, and a deep understanding of customer behaviours.Knowledge of tools such as: Sprinklr, Dynamics 365, Salesforce, Tableau, etc.Excellent communication skills to effectively present your findings and recommendations.Experience working with agile methodologies.C1+ level of English.What do we offer:Remote work from Spain.Flexible remuneration and a personalized training plan.People-focused team.Dynamic work environment, with real possibilities for professional growth.International projects of high technological value.At CORUS we are very conscious of the importance of respecting diversity. No one will be excluded from this call for applications on the grounds of race, colour, age, sex, marital status, ideology, political opinions, nationality, religion, sexual orientation and/or any other personal, physical or social condition. This process is aimed at choosing the best professionals through a selection process based exclusively on merit and skills.Nivel de antigüedad IntermedioBusiness Analyst (Sector Banca) 100% Remoto PM_Business Analyst_Collections_Banca_SIREC_Tallyman Senior Manufacturing Business Analyst-remote Europe Senior Manufacturing Business Analyst-remote Europe Business Analyst - HRIS Integration Office Business Intelligence Analyst (Full remote within Spain)#J-18808-Ljbffr