David Kennedy Recruitment has partnered with a leading BPO company that supports top tech brands in providing exceptional customer care. We're looking for a Swedish-speaking customer-facing Account Manager to execute the engagement and drive partner hand-off, provide initial face/voice to the customer, and drive sales.Position: Account ManagerLocation: On-site in Benalmadena, SpainEmployment type: Full-timeRemuneration: Base salary + performance bonus.DUTIES AND RESPONSIBILITIES:Be the first and main contact point for Cloud technology customers - small and medium businessesLeverage social, digital, video, chat, phone, and demonstration environments to effectively reach, sell to, and manage customersContact 200 leads and create 30 opportunities per month; maintain high daily activity, minimum ~60-90 activities/dayDetermine customers' needs and identify opportunities, deliver a strong first impression, and set the foundation for long-term customer relationships by delivering a world-class customer engagement experienceQuarterback sales from lead to purchase, leading the sales strategy, maximizing up-sell and cross-sell opportunities by collaborating with Solution Specialists and Partner Connection ManagersTurn prospects and qualified leads into opportunities and revenue pipeline by applying relevant criteria, e.G., BANT (budget, authority, need, and timeline)Forecast sales, pipeline, and usage of the products and solutions in scopeCollect feedback from customers and articulate it back to the business: "Voice of customer"REQUIREMENTS:Intermediate or fluent English (verbal and written), C1 or native Swedish (verbal and written) levels of languages2+ years of sales experience with a proven track record of successMinimum 1 year of IT industry experience required and general knowledge of the IT industryExperience working with or selling Azure, Office 365, Dynamics 365, or similar solutions would be an advantageMicrosoft Fundamentals certification on Azure/Modern Workplace/BizApps would be an advantageStrong interpersonal skills, excellent oral, written, and verbal business communication skillsAchievement- and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross-business collaborationExperience using Microsoft Office Suite applications, Windows OS, and Client Relationship Management (CRM) system(s) such as Dynamics 365, Salesforce, etcPassion for cloud technologies and changing the worldBENEFITS:Attractive remuneration with capped sales bonusesWorking with a big name in the Cloud industry and gaining specialization in itWork from Monday to Friday from 9 AM - 6 PMSponsored mealsInternational teamIndefinido contractStimulating environmentMany opportunities for growth within the companyMer info Antal platser 1#J-18808-Ljbffr
