Customer Service Representative With A High Level Of English (Night Shift)

Our Client Through research, development and partnership, our client supporting the benefits the feet bring us: freedom, agility, well-being, and the feeling that nothing can stop us in our daily lives. Our client believes that everyone should be able to go wherever they want in comfort and they want to provide people with effective and reliable solutions to keep their feet healthy and pain-free. We Care: Passionate about Customer Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service. We're Curious: Proactive approach to problem-solving and a "can do" attitude. We Achieve Together: Strong teamwork ethic, contributing to personal and team targets/SLA while working on personnel targets. What you'll be doing? Working collaboratively with consumers to answer product information requests and resolve queries in a skilful and professional way Delivering exceptional, client-centred resolutions in a timely manner Offering an omnichannel service to our consumers most of via email, chat and social media Developing a sound understanding of the products and services offered by our client Embracing our company values and acting as a brand ambassador. Requirements What skills & experience you'll bring to us? A proficiency level of English with exceptional grammar and spelling skills High level of another EU language (both written and spoken) Confidence and an enthusiastic telephone manner Strong administrative skills with a keen eye for detail A professional outlook and proactive approach to problem solving A strong team-work ethic and a "can do" attitude. Benefits What do we offer? Contract: Temporary (sick leave substitution) Full Time: (39 hours/week) Working days/Hours: Night Shift from Sunday to Thursday between 10:00 PM and 8:00 AM, with 1h lunch Salary: €17,537.76 gross per year (pro-rata) E xtra Night hourly rate: 1.85€ per hour from 10:00 am - 6:00 am Bonus: 150€ per month Holidays: 24 holidays per calendar year Training: 1 week of training / from Monday to Thursday, 9:00 to 18:00h / Friday 9:00 to 17:00h Start date: 22nd of March Other benefits Best-in-class people engagement activities and programs. Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a high-growth environment. Employee Assistance Program - Free, confidential, and impartial guidance and support. Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organisation. Option to sign-up for Discounted Private Health Insurance. Referral Program: Bring a Friend and get a Referral bonus Access to LinkedIn specialised training & courses Who we are CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs ofourdiverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide. CPM International believes in creating an open workplace, celebrating diversity in all forms, including gender, race, religion, disabilities, and sexual orientation. We are committed to providing equal opportunities and ensuring everyone feels included from the very start of their journey within CPM. #wecare#wearecurious#weachievetogether