At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job DescriptionWhat you get to do in this role: The Director, Solution Consulting will ensure that they have an effective, motivated team of highly skilled resources to support innovation cycles within the Partner ecosystem to facilitate both vertical and horizontal value-based solutions.
Responsible for leading a team of pre-sales solution architects delivering business strategy and thought leadership for ServiceNow and our ecosystem driving cross-industry development and go-to-market strategies for innovative solutions with our partnersDevelop team members according to the demands of the business and according to their individual professional goalsDevelop and maintain a recruiting pipeline of potential candidates to meet future business demandsAssign resources to joint solution development opportunities, and consistently evaluate progress against goalsAssign resources as required to marketing and other efforts to support demand generationEvaluate team members regularly through analysis of direct observation, peer feedback and sales feedbackEnsure proper alignment of resources and effective utilization of skill sets within the assigned regionManage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting, commissions etc.QualificationsTo be successful in this role you have: 7+ years experience in building or leading pre-sales or professional services organizations – partner aligned organizations are preferred7+ years experience of standard approaches to coaching, mentoring and managing a team of senior level professionalsAbility to collaborate and interact at multiple levels (Enterprise Architects, Technical Architects, Offering Managers, Directors, VP's, and CXO's)Ability to motivate and inspire a growing team of leading Solutions ArchitectsStrong internal matrix leadership and relationship building abilities with cross functional counterpartsAbility to prioritize resources and broker internal compromise to achieve the best outcomes for our corporation across competing internal prioritiesAble to articulate and logically communicate concepts with technical and non-technical audiencesExperienced with project problem diagnosis, solution development, client communications, facilitation of decision making, documentation, managing expectations and team leadershipExperience of working with Service Providers, Outsourcers and Global System IntegratorsProven ability to bridge the Strategic "what" of market outcomes, to the technology "How" of ServiceNow's approach, in the context of compelling financial "why" of improved margins, agility, and growth through the NOW Platform's unprecedented ability to transform the go-to-market of the partner ecosystemMarshall teams on large partner transformation opportunities to swarm the most promising monetization waves and accelerate the outcomes of our partners, and through their actions, our market penetrationAbility to manage change and ambiguity with an action-orientation/drive – must thrive in a dynamic environmentFluent in Spanish and EnglishJV21
Additional InformationServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at ****** for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
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